Job purpose
• Responsible for scientific, practical and medical information on various company products, makes independent decisions on routine requests and formulates proposals for non-routine requests
• Management of medical/scientific information sources and data bank management
• Supports the Information Officer in approving promotional material
• Supports the Market Access Team with KVV 71 requests for value optimizer products
• Provides the Medical Review for the Product information (Summary of Product Characteristics and Patient leaflet) for the Established Brand portfolio in close collaboration with Regulatory Affairs.

Job responsibilities
• Compiles information, prepares documents and answers for medical/scientific requests from customers and patients (includes support of Customer Service Center by answering the Medical Information Line)
• Documents Drug Adverse events and Product complaint information and ensures transfer of information to pharmacovigilance department
• Ensures coverage of phone requests via Medical Information Line during office hours
• Responsible for correct triage of written requests
• Management of medical/scientific information sources (internal data storage, L-drive, sharepoint etc.) and data bank management
• Documents activities related to the information developed and answers provided for future tracking and retrieval (iConnect)
• Training of Janssen employees on Medical Information relevant content (SOP, customer request process)
• Regular statistical analysis of Medical Information data relevant for Medical Affairs dashboard
• Evidence search for the KVV71 evaluation of the value optimizer products, primary contact point for the KVV 71 mailbox VOT
• Supports the approval of promotional material according to Arzneimittelwerbeverodnung (AWV), Heilmittelgesetz (HMG) and Pharmakodex
• Supports the Marketing team in elaborating solutions for correct wording
• Performs the medical review for the Established Brand portfolio and participates in the Core Value Team meetings for the Established Brands• Generally requires (2-4) years related experience
• University/Bachelor's Degree or Equivalent
• Compliant behavior according to J& J guidelines, J& J Credo and local laws
• Project Management Skills
• Fluency in German and English required, French is considered an advantage
• Strong business acumen with sense of urgency
• Positive dissatisfaction and aspiration to beat the odds
• Strategic thinking and analytical skills
• Customer centricity and strong external focus
• Effective collaboration and strong networking skills
• Effective communicator with strong influencing skills
• Accountability and excellence in execution
• High learning agility and open mindset for change
• Winning mindset and motivated to work in a high performing team
• Able to lead in a matrix

> Guided by Our Credo: Work within a culture that prioritizes ethical decision-making and respect for all, rooted in our enduring company values.
> Make an Impact: Collaborate globally to tackle the world's toughest healthcare challenges.
> Join the world's largest healthcare company: Expand your horizons across two dynamic sectors-Innovative Medicines and MedTech-within a global leader based in Zug, conveniently located next to the station.
> Empower Your Growth: Enhance your professional and personal development with our diverse programs and initiatives.
> Be, feel and do your best: Benefit from comprehensive support that reflects our Credo values, with innovative health, wellness, and financial benefits. Enjoy a flexible hybrid work policy and top-tier facilities, including a state-of-the-art gym and premium cafeteria, to help you thrive.