Work Schedule:

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7: 45 AM - 5: 00 PM. Hours may vary based on the operational needs of the department.

Pay:

Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

We are seeking a Patient Scheduling Specialist to:

• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

At UW Health, you will have :

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.

Qualifications

• High School Diploma or equivalent Required
• Associate's Degree Bachelor's degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

• 1 year of previous experience working in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling patients Preferred
• Previous experience coordinating multiple activities in an office setting Preferred

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Job Description

UW Hospital and Clinics benefits