Work Schedule:

This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 7: 00 AM - 3: 30 PM. No holidays, on-call, or weekends required at this time. Hours may vary based upon operational needs of the clinic.

Pay:

Pay starts at $18.40 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

At UW Health, you will have :

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.

Qualifications

• High School Diploma or equivalent Required
• Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

• 6 months previous experience in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Job Description

UW Hospital and Clinics benefits