Earn up to $3, 000 in incentive pay during your first year of employment!

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1, 000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation.

Quality Assurance/Training Coordinator Job Compensation:

• $53, 491.00 to $66, 864.00/Exempt Salary (depending on experience).

Quality Assurance/Training Coordinator Job Responsibilities:

1. Review and coordinate leadership team review of Department of Labor (DOL) and Association of Farmworker Opportunities Programs (AFOP) program policy and guidance.

2. Assist in the creation and maintenance of UMOS NFJP Manual, including policy and standard operating procedures (SOP). Update based on changes in DOL policy and systems.

3. In coordination with the QA Director, develop and implement a comprehensive staff training plan and curriculum on NFJP policies and procedures, including creating and maintaining training materials and desk aids.

4. Provide individual and group training and technical assistance to newly hired and existing staff to ensure understanding, knowledge retention, and learning for comprehension of program policy and agency SOPs.

5. Maintain an electronic repository of all policy and training documents, checklists, tools, etc. Ensure repository and staff training materials are accessible, up-to-date, and/or purged as necessary.

6. Implement process to evaluate training effectiveness and use evaluation results to advance continuous improvement of trainings.

7. Conduct program quality assurance audits and data validation and present findings to NFJP management team.

8. Track and analyze performance data and use it to identify performance or compliance "threats" and for the development of prevention measures/practices.

9. Work with various departments, including accounting, human resources, and information technology to address identified deficiencies and assist in developing improvements as they relate to program performance, outcomes and overall compliance.

10. Recognize and adapt to various learning styles and modify training based on individual needs, including the use of various technologies.

11. Assist with preparation of correspondence and reports in response to UMOS administrative team and funding source requests.

12. Assist with the preparation of grant applications.

13. Attend all necessary internal and external meetings, training, and conferences, and perform other duties as assigned.

Quality Assurance/Training Coordinator Job Qualifications:

1. Bachelor's degree in human services, business, or related field required.

2. Able to demonstrate through either education or combination of education and more than 3 years of professional experience in one or a combination of the following: quality assurance, policy/program analysis, auditing, staff training, or performance tracking against targeted goals. Experience with or education in technology a plus.

3. Experience analyzing systems, identifying systematic weaknesses, recommending quality improvement strategies and assisting with the implementation of concrete solutions to enhance agency and program performance.

4. Experience developing policies, procedures, or desk aids based on programmatic guidance and organizational/business standards.

5. Demonstrated ability with analyzing data, compiling reports, and presenting findings in a clear manner. Must possess strong attention to detail.

6. Strong organizational and time management skills, including the ability to manage multiple projects at one time and meet hard deadlines.

7. Strong written and oral communication ability and attention to detail and accuracy.

8. Demonstrated ability to use and maintain knowledge of technology and related applications, including Microsoft 365, to analyze data, prepare reports, communicate efficiently and create effective learning tools and materials.

9. Valid driver's license, reliable transportation, and insurance.

10. Able to travel and work irregular hours.

Work Environment, Physical, and Sensory Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions.

Physical Demands:

1. Employee is frequently required to stand, walk, sit, bend.

2. Occasionally required to lift and /or move up to 25 lbs.

3. Frequently required to drive.

4. Frequently exposed to moderate temperature encountered in a controlled temperature environment and outside setting.

5. Noise level in this work is usually semi-moderate.

Tools & Equipment Used:

1. iPad, iPhone, laptop computers, projectors, copy/scanner machine, computer.

2. Be able to scan documents and encrypt documents as necessary

3. Use first aid equipment, fire extinguisher. Usage varies by position.

Additional Eligibility Requirements:

Employment with UMOS is contingent upon successful completion of a criminal background check and Driver's License record check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws .