Earn up to $3, 000 in incentive pay during your first year of employment!

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1, 000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation.

Child Support Liaison Job Compensation:

• $18.80 to $23.50 Per Hour | Depending on Experience

Child Support Liaison Job Responsibilities:

• Create relationships with Milwaukee Child Support Services office as well as other community-based organizations that provide services to assist noncustodial parents in obtaining and maintaining employment.

• Ensure ongoing communication and cooperation between the UMOS and the Child Support Agency (CSA).

• Develop, implement, and conduct training and presentations to CSAs designed to train them on the availability of employment services.

• Educate child support, Supporting Parents Supporting Kids, and Children First workers on the W-2, Job Access Loans (JAL), TJ and other public workforce programs' eligibility requirements and services.

• Educate W-2 staff on a noncustodial parent's options, for example, child support order modifications, placement changes, custody rights, visitation.

• Educate W-2 staff on employment-related child support programs and initiatives that target noncustodial parents, including Children First and Supporting Parents Supporting Kids.

• Establish agreements outlining the relationship between the UMOS and the CSA about cross-program referral and information-sharing processes, including referring participants to the UMOS for employment services.

• Identify and resolve issues related to referrals, engagement, and service delivery.

• Identify, communicate, and collaborate with community-based nonprofits that provide services geared toward the specific challenges faced by this population, including responsible fatherhood programs, social service agencies, and mental health providers.

• Conduct regular meetings among partners to discuss referrals and engagement and challenges faced with locating and engaging noncustodial parents.

• Conduct community outreach by making presentations at locations where unemployed noncustodial parents may congregate such as churches and shelters and making presentations to staff to recruit participants.

• Identify, communicate, and collaborate with other employment service providers including the providers of WIOA, FSET, and TJ programs.

• Connect low-income noncustodial parents to employment services.

• Educate noncustodial parents on the various employment programs available through the public workforce system.

• Educate noncustodial parents on child support programs and initiatives including Children First and Supporting Parents Supporting Kids.

• Evaluate noncustodial parents' job readiness, education and training needs, possible barriers, and employment support needs to make the best possible connection to programs and services.

• Refer noncustodial parents to W-2 employment, case management, and retention services, subsidized employment, on-the-job training, or other training opportunities offered through other workforce development programs including TJ, the WIOA, and FSET.

• Assist with finding services that will improve education levels including GED tutoring, assistance with GED testing fees, and other tuition assistance.

• Establish rapport with noncustodial parents to keep participants motivated and engaged in services.

• Connect low-income noncustodial parents to other services that will support them in obtaining employment and paying child support.

• Identify and connect non-custodial parents to programs that take into account the specific challenges faced by this population, e.g., help with criminal record expungement, employment services for individuals with criminal records, etc.

• Identify ways in which service providers can motivate individuals to stay engaged, including support from peers, follow up with participants as soon as possible when they did not attend a scheduled appointment, etc.

• Partners with community service providers for parenting services focused on parenting responsibilities and skills, the importance of establishing and maintaining a co-parenting relationship with the custodial parent, and the importance of parental involvement in children's lives.

• Identify programs that help develop soft skills including time management and communication and organizational skills.

• Promote the use of Job Access Loans to assist with buying work supports such as boots or uniforms or reinstating driver's licenses.

• Identify other services to help with and help reinstating or obtaining driver's licenses.

• Identify local providers of substance use and mental health, domestic violence, financial literacy, and health and wellness services.

• Connect individuals to medical assistance and FoodShare and assist with applications via online ACCESS.

• Identify local providers focused on assisting individuals with locating affordable housing and transportation.

Child Support Liaison Job Qualifications:

• Minimum of a High School Diploma (or equivalent) supplemented by two years of post-secondary education, in a relevant field.

• Note: Additional years of work experience in a relevant field can be substituted for one year of education.

• Minimum two years of work experience in one or a combination of the following: case management; human/social services-related customer service, counseling, or workforce development.
• Note: Additional years of post-secondary education in a relevant field can be substituted for one year of experience.

• Must possess strong written and oral communication skills and the ability to meet project performance goals.

• Professional ability to aid participants in making and carrying out vocational/educational objectives and ability to navigate complex service delivery systems.

• Ability to work in a demanding, fast-paced environment and respond to customer needs with respect and diplomacy.

• Ability to recognize barriers to activity participation and/or employment, such as AODA, domestic abuse, physical and mental health issues.

• Ability and experience in maintaining and utilizing participant's confidential information to assist them in accessing necessary services to address barriers.

• Ability to conduct individual sessions in motivation, employment techniques, education, vocational counseling and basic budgeting and personal finance.

• Bilingual in Spanish and English, preferred.

• Demonstrated working knowledge of and experience using computer programs such as Microsoft Office Suite (version 2016 or higher, Office 365), including Word, Excel, Outlook, etc., and experience with database systems; able to enter data quickly with high level of accuracy into electronic data systems within required timeframes.

• Must have a car valid driver's license and adequate car insurance and be able to travel, make home visits, and work irregular hours.

Work Environment, Physical, and Sensory Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodation will be considered to enable individuals with disabilities to perform the essential job functions.

Physical Demands:

• Employees are frequently required to stand, walk, sit, and bend.

• Occasionally required to lift and /or move up to 20 lbs.

• Frequently required to drive.

• Frequently exposed to moderate temperatures, generally encountered in a controlled temperature environment and outside setting.

• Noise level in this work is usually quiet to moderate.

Tools & Equipment Used:

• iPads, iPhones, laptop computers, projectors, copy/scanner machine, fax machine.

• Various computer software; and

• Use first aid equipment, fire extinguisher.

Usage varies by position.

Additional Eligibility Requirements:

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

UMOS isan equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.