Investment and Brokerage Management Assistant

This Position Reports To: FVP, Trust & Investment Officer

PRIMARY ACTIVITIES AND RESPONSIBILITIES:

• Provide administrative assistance, clerical and client support to Wealth Management Group Officers
• Assist with creating/maintaining client presentations and reviews materials
• Assist in the preparation of new account proposals
• Assist Officers in accomplishing account documentation/retention duties/goals
• Assist with Annual Account and Investment Reviews (Reg 9 and Administrative Reviews)
• Manages routine client calls, sets appointments and obtains answers to client questions
• Willing to seek self-development by participating in available training opportunities, education and group/bank events
• Acts as interim representative servicing and supporting the retail investment / insurance business for the Bank
• Completes client paperwork including:
  • Prepare files for new accounts
  • Assure client documentation is completed and signed by customer
  • Post trades to trade blotter in client files
  • File client statements
  • Follow-up on any pending documentation
  • Handle any client information changes
• Recordkeeping of office activity including:
  • Complete activity reports of business conducted
  • Reconcile direct business to office weekly trade blotters
  • Reconcile trade tickets and confirmations
  • Follow-up on client service requests with Cetera and/or Fund Company
• Processing of daily business
• Maintain Cetera required copies of form and files
• Maintain Compliance approval log and follow-up as necessary
• With proper licensing:
  • Recommend and execute sale of all forms of Brokerage/Investment products that meet the suitability needs of the customer.
  • Assess clients’ investment situation, history, knowledge and needs
  • Recommend appropriate investment products
  • Contact customers to assess needs and make follow-up suggestions, as needed
  • Seek out additional potential clients through various channels
• Keep Bank management informed of the results of all regulator / broker dealer examinations and audits. Report all concerns in a timely fashion
• Attend meetings and training sponsored by broker/dealer as directed
• Research and implementation of investment strategies
• Back up Operational duties as directed by manager
• Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program
• Knows where the CRA notice, statement and public disclosure file is located in the Branch and who the CRA Officer is
• Other duties as needed or assigned by assigned
  

MINIMUM REQUIREMENTS FOR POSITION:

• Business related Degree or equivalent experience
• General knowledge of investment / financial planning industry, including thorough understanding of various investment products, their benefits and risks
• Financial planning and related software knowledge preferred
• Two year minimum investment and or trust dept. related experience preferred
• Proficient in using MS Office Suite products (Word, Excel, PowerPoint, etc.) and other relevant office technology/computer applications
• Basic accounting skills
• Strong verbal and written communication skills
• Ability to understand Trust department products/services and relate to client needs
• Ability to understand Brokerage related products/services and relate to client needs
• Demonstrated track record that includes attention to detail; ability to meet deadlines; and manage & prioritize multiple tasks and projects
• Ability to maintain effective working relationships with staff
• Maintain confidentiality of client information
• Maintain high degree of professionalism, including appearance
• Maintain satisfactory attendance record

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.