Field Maintenance and Repair Technician –Milwaukee, WI - Full-time

$25 / hour

Servicing Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, plus some fitness centers

Nights and weekends required as needed

Full-time benefits; Bonus eligible!

BENEFITS
Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3, 500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Field Service Manager is responsible for the service and maintenance of equipment at Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, and approximately 13 fitness center locations that require massage chair service maintenance.

KEY RESPONSIBILITIES

• Maintenance and repair of equipment
• Maintain clean equipment
• Maintain policy and procedure expectations of the facility and Smarte Carte
• Maintain regular contact with District Service Manager
• Improve revenue of location consistent with traffic changes and corporate performance levels
• Maintain a safe working environment by ensuring all equipment is in good repair and working as designed
• Maintain a positive relationship with the facility management
• Other assignments as needed.

EDUCATION

• Technical degree preferred

SKILLS

• Working knowledge of equipment
• Electrical and mechanical equipment repair
• Excellent verbal and written communication
• Maintain accurate records
• Compile reports
• Proficient in computer and Smartphone use

LICENSES & CERTIFICATIONS

• Valid Drivers license required
• Ability to get an Airport badge required

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

• Compile reports
• Basic understanding of electrical and mechanical equipment repair

Education

• Technical/other training or better

Licenses & Certifications

• Airport Badge
• Drivers License

Skills

• Time Management
• Prioritizing
• Customer Service
• Flexibility
• Communication
• Multitasking
• Computer
• Attention to detail
• Cleaning
• Driving
• Troubleshooting
• Reporting

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.