Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a premium distinctive hotel is seeking a Club Lounge Attendant to join our Beverage and Food Team!

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It’s that culture that has built the outstanding team and has made us the successful company we are today.

Full-Time and Part-Time Opportunities!

Here are some of the great benefits of working with us:

• Competitive Pay
• Same-Day Pay Option
• Hotel and Travel Discounts Worldwide
• Exclusive discounts on concert tickets, theme park passes, rental cars, and more
• Verizon wireless discount
• Free parking in structure and easy access to public transportation
• Complimentary and deeply discounted food and beverage
• 401(k) with company contribution – free money!
• Personal alarm device
• Clean and secure locker room for personal belongings
• Personal and professional developmental opportunities; classroom training, online training, and educational assistance program

Additionally, full-time associates are also eligible for the following:

• 2 Weeks Paid Time Off Annually - Begin Accruing Immediately!
• 7 Paid Holidays
• Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
• Flexible Spending Account
• Group life insurance (provided by the company)
• Short-term disability insurance (provided by the company)
• Voluntary supplemental life insurance and long-term disability insurance

Role Summary:

• Provide guests with a friendly, enthusiastic, professional, and timely beverage and food experience within the Club Lounge. Maintain cleanliness and order of Club Lounge operations. Assist in other beverage and food outlets as required (i.e., restaurant market, lobby bar, and in-room dining).

Responsibilities:

• Provide the highest quality of service to the guest at all times. Proactively engage and anticipate guest needs.

• Prepare and display food and beverage items in Club Lounge (e.g., continental breakfast items, afternoon hors d'oeuvres, etc.).

• Oversee bar service in Club Lounge; includes mixing, serving alcoholic beverages, and maintaining controlled inventory.

• Maintain presentation of beverage and food items throughout the day; organize, polish, and replenish as needed.

• Maintain Club Lounge and corresponding back-of-house cleanliness. Wipe up spills, remove debris from counters and surrounding areas, and remove trash. Stage and set for next service.

• Assist in other beverage and food outlets, as needed (includes and is not limited to delivering in-room dining orders, bussing of tables, restocking, etc.).

• Assist in tracking and maintaining Club Lounge inventory.

• Report to work on time and in proper uniform.

• Practice safety standards and proper food handling procedures at all times.

• Each associate is expected to carry out reasonable requests by management, which the associate is capable of performing.

• Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.

Schedule:

• Monday-Friday, 2nd shift availability required (generally 4: 00pm-10: 00pm, but hours may vary).
• Flexible to variations in schedule (between 1st and 2nd shift), as needed, a plus.

Desired Skills and Experience:

• Hospitality experience preferred (food and beverage, bartending, and/or customer service).
• Experience in full-service hotel a plus.
• A City of Wauwatosa Bartender’s License is required within the first 90 days of employment.

Compensation:

• The starting pay for this position is $16.00 per hour, depending on experience.

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.