Key Duties & Responsibilities:

1. Administration and management of Azure/Entra, including:

• Multi-factor Authentication
• Conditional Access Policies
• RBAC within Entra/Azure
• Assesses and recommends changes to increase security within Entra/Azure
• SSO/ADFS/SAML/OAuth
• Enterprise App Configuration
• Certificate Management

2. Oversee the administration and troubleshooting of Microsoft 365 Services

• Exchange Online
• Hybrid Exchange
• OneDrive
• Email Delivery

3. PowerShell Automation/scripting within Entra/365 as it pertains to user Add/Move/Change processes.

4. Monitor system performance and availability, proactively resolving issues and optimizing environments.

5. Assists with on-premises Windows server management/configuration.

6. Participates in a Teams Service Desk queue and after-hours rotational on-call.

Education & Experience

1. Bachelor's Degree, relevant work experience may be considered in lieu of education.

2. 3-5 years demonstrated work experience required.

3. Minimum 3 years of experience of managing enterprise scale Entra/O365 environment, including"

• SSO configuration
• SAML/OAuth configuration
• ADFS
• Enterprise Applications/certificates/secrets
• Exchange Online Administration
• Hybrid Exchange Administration
• RBAC Configuration & best practices

4. In-depth knowledge of Microsoft best practices as they pertain to configuration & security of corporate assets

Experience with systems, hardware, and project assignments in a dynamic technical and service-level-oriented environment

5. Strong aptitude with scripting/automation with Powershell

6. Expert level knowledge of on-premises technologies, including:

• Windows server 2016-2025
• Active Directory
• Group Policy
• DHCP
• DNS

7. Experience with Load Balancers, including:

• Administration
• Upgrades/Maintenance

8. Experience with virtualization platforms, including:

• VMware Esx-i
• Hyper-v

Preferred Experience:

• 5-7 years demonstrated work experience
• Industry certifications: MCSE, O365, CompTIA, Azure, Microsoft Identity and Access

Knowledge, Skills Or Abilities:

• Strong organization, interpersonal and communication skills, written, verbal, and non-verbal.
• Ability to manage a complex technical environment.
• Ability to work with minimal supervision.
• Strong attention to detail.
• Effective follow through.
• Willingness to learn new things - via education and work experience.
• Ability to assess the current technical landscape, suggest improvements, and implement them.
• Ability to handle the stress of working with others.
• Availability outside of normal business hours.
• Ability to lead by example.
• Ability to travel up to 15% both domestically and internationally to support the business, including overnight stays and extended work hours during work meetings, travel may include weekends.
• Ability to obtain a passport.

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