Learning & Organizational Development Operations Specialist

Posted: Wednesday, 25 March 2026
Valid Thru: Friday, 24 April 2026
Index Requested on: 03/25/2026 14:25:02
Indexed on: 03/25/2026 14:25:02

Location: Neenah, WI, 54956, US

Industry: Consumer Packaged Goods Manufacturing
Occupational Category: 51-0000.00 - Production
Type of Employment: FULL_TIME

Menasha Global, LLC is hiring!

Description:

Core Responsibilities:
  • Workday Learning & Talent systems administration: administer Workday workflows for learning and talent programs, including enrollments, completions, prerequisites, and recurrences; troubleshoot issues and document processes and SOPs.
  • Reporting & analytics: build recurring dashboards (participation, completions, progress) and ad hoc analyses; drive data storytelling and the "why" behind trends.
  • Participant experience management: provide clear guidance, resolve participant issues, and coordinate system connections to ensure smooth learner flow; oversee translation needs.
  • Data quality and roster management: maintain accurate participant rosters, attendance, completions; partner with the L& OD Coordinator to reconcile data.
  • Facilitator enablement: develop job aids, quick guides, and training to support facilitators and program teams using Workday Learning and talent processes.
  • Operational support: provide backup execution for Workday tasks and program mechanics as needed.


Success Metrics / KPI's:
  • Report timeliness and accuracy; data hygiene error rate below thresholds.
  • Learner path completion rates and drop off diagnostics with actions taken.
  • Time to resolution for participant/system tickets and training inquiries.
  • Adoption of trainer enablement materials; reduction in repeat issues.
  • Number of optimization changes and their impact on experience.


Skills & Competencies:
  • White glove communication and internal customer/participants care; professional internal facing presence.
  • Curiosity and root cause problem solving; systems thinking.
  • Translator mindset: convert technical/system details into clear guidance and strategic implications.
  • Internal customer care and empathy; clear written and verbal communication.
  • Data literacy and visualization basics; comfort with Excel/BI tools.
  • Collaboration and facilitation with cross functional partners.
  • Growth pathway into Workday Learning design and systems optimization.


Qualifications:
  • 3-5+ years in HR or business operations, HRIS/Learning systems (e.g., Workday Learning), or program administration.
  • Hands on reporting/analytics experience and data storytelling.
  • Preferred: Bachelor degree, system certifications


Collaboration & Interfaces:
  • Partners with Coordinator for rosters, attendance, and calendar alignment.
  • Partners with Talent and L& OD Directors and Manager to translate business needs into system and reporting execution.
  • Partners with HR Technology team for Workday system changes.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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