Position Summary

The Area Manager is a forward-thinking leader with a proven track record in multi-store retail management. They are responsible for overseeing their home store and 2–3 additional locations, ensuring operational excellence, team development, and revenue growth. This role emphasizes data-driven decision-making, digital transformation, and the integration of technology to enhance customer and employee experiences. The Area Manager fosters a culture of accountability, integrity, and continuous learning, while championing Diversity, Equity, and Inclusion (DEI) and promoting sustainable business practices. They are adaptable to hybrid work environments and leverage virtual tools for communication and oversight. Reporting to the Senior District Manager, the Area Manager will complete a 12-month Training and Development Program covering Business Acumen, Talent Strategy, Customer & Brand Experience, Operational Excellence, and Digital Innovation.

Job Functions (Employees must be able to perform the job functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential job functions.)

• Lead and oversee operations across the home store and 2–3 additional locations, ensuring consistency, excellence, and compliance with company standards.

• Drive sales and profitability by analyzing business metrics, implementing strategic initiatives, and fostering a customer-centric culture.

• Develop and support store leadership teams, providing coaching, performance feedback, and guidance to build high-performing teams.

• Champion DEI and sustainability, embedding inclusive practices and environmentally responsible strategies into daily operations.

• Leverage digital tools and hybrid work practices to manage remotely, communicate effectively.

Skills

• Proven experience in multi-store retail management.

• Strong leadership and team development skills.

• Excellent communication and interpersonal abilities.

• Proficiency in data analysis and performance metrics.

• Familiarity with digital tools and retail technologies.

Leadership Responsibilities

• Lead and manager a team of 4+ employees.

• Provide guidance, support, and mentorship to team members.

• Foster a collaborative and positive work environment.

• Set performance expectations and goals for team members.

• Conduct regular performance evaluations and provide constructive feedback.

• Identify and address performance issues through coaching and disciplinary actions when necessary.

• Participate and recruitment and onboarding of new team members, as needed.

• Identify training needs within the team and coordinate relevant development programs, encourage continuous learning and skill development among team members.

• Serve as liaison between upper management and team, conveying organizational goals and expectations.

• Address conflicts or issues within the team promptly and effectively.

• Manage team resources, including workload distribution and project assignments.

• Ensure optimal utilization of team member’s skills and expertise.

• Collaborate with upper management to establish team goals aligned with organizational objectives.

• Contribute to the development and implementation of department strategies.

Physical Requirements

• Ability to sit for long periods of time.

• Ability to lift up to 30 lbs.

• Ability to travel 25+ days per year.

Education & Experience Requirements

• Bachelor’s degree in Business, Retail Management or equivalent experience.

• 5+ years of experience in Retail Management

• 5+ years of experience in a managerial or supervisory role.

• Demonstrated success in leading and developing high-performing teams.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will, ” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this “at will” employment status must be in writing and signed by the EVP, Chief Administrative Officer & General Counsel.

Revision Date: July 11, 2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.