HILLVIEW HEALTH CARE CENTER | NON‑EXEMPT | IRREGULAR PART-TIME (0 - 39 HOURS/PAY PERIOD)

Hillview Health Care Center of La Crosse County is seeking a dependable, service‑oriented Office Assistant to support our Hillview Health Care Center campus. This role is ideal for someone who enjoys helping others, thrives in a people‑focused environment, and can balance clerical tasks with compassionate customer service.

You will be the first point of contact for residents, families, visitors, and staff—playing a key role in maintaining a welcoming, safe, and person‑centered environment.

Why Join Us?

• Meaningful work that directly supports residents and families

• Supportive team environment

• Opportunities to grow your skills in customer service, administration, and long‑term care

• A workplace centered on respect, safety, and community impact

What You’ll Do

• Greet, assist, and direct residents, visitors, and callers with professionalism and warmth

• Monitor the entrance to support resident safety and redirect wandering residents as needed

• Answer and transfer incoming phone calls

• Perform light clerical tasks: alphabetizing, sorting, typing, operating a copier, and basic calculator use

• Receive payments, make change, and balance a cash drawer

• Maintain office supply inventory and process related invoices

• Take appropriate action during emergencies (medical, fire, or safety threats)

• Protect resident rights and confidentiality; report suspected abuse

• Support person‑centered care and uphold a respectful, inclusive environment

• Follow all safety practices and report hazards

• Maintain reliable attendance and a cooperative, courteous demeanor in all interactions

What We’re Looking For

• High school diploma, GED, or current high school enrollment

• Preferably 18+ years old

• Some clerical training preferred

• Strong attendance and reliability

• Ability to act independently with minimal supervision

• Clear communication skills

• Ability to respond quickly to resident safety concerns

• Professional demeanor and ability to relate well to residents, staff, and the public

• Successful completion of a background check per Wisconsin Caregiver Law

Physical Requirements

• Frequent sitting, standing, walking, bending, and reaching

• Ability to monitor entrance activity (near and far vision)

• Regular use of phone, computer, copier, and office materials

• Occasional lifting of files and office supplies