Overview

FLSA: Non-Exempt. This administrative support position operates within the Long-Term Care Campuses of La Crosse County, with a primary focus on recruitment and talent acquisition activities, including operational tasks related to maintaining human resources information systems (HRIS). The role also functions as a valued voice regarding department innovation, organizational transformation, change management, and culture.

This role acts as a self-leader by identifying and driving workplace strategies and initiatives. Employee is selected and supervised by the HR operational leader in Long-Term Care and exercises independent judgment once gaining experience on the job.

Location: Successful candidates will be scheduled to work at both the Hillview Health Care Campus (3501 Park Lane Drive, La Crosse, WI) and the Lakeview Health Care Campus (962 Garland Street East, West Salem, WI) on a rotating or as-needed basis.

Position Type: Full-Time; non-exempt

Essential Leadership Functions

Act with Integrity and Build Trust

• Demonstrate mutual respect, humility, and honesty in all interactions

• Speak up appropriately, even when expressing unpopular viewpoints

• Actively listen and remain open-minded to diverse perspectives

Drive for Results

• Set clear goals and objectives to motivate self and others to achieve outcomes

• Seek new opportunities to improve processes and drive sustainable results

• Hold self and others accountable through consistent evaluation and monitoring

Develop Talent and Effective Teams

• Foster a collaborative environment that encourages knowledge sharing and growth

• Provide mentorship and support to help self and others reach full potential

• Recognize and leverage diverse strengths within self and team

Lead with Vision and Strategy

• Understand and communicate a compelling vision that aligns with organizational goals

• Develop and execute comprehensive strategies to achieve long-term objectives

• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

Lead with Paradoxical, Critical, and Agile Thinking

• Navigate complex situations by considering multiple perspectives

• Adapt quickly to changes and uncertainties in the work environment

• Make critical decisions using analytical skills, experience, and input from others

Build and Maintain Effective Relationships

• Communicate and collaborate effectively with stakeholders across the organization

• Influence others through coaching, consulting, and team-minded thinking

• Develop and sustain partnerships that create positive outcomes for all stakeholders

Cultivate Community Engagement and Provide Excellent Service

• Understand and address the needs and concerns of the community

• Incorporate community perspectives into decision-making processes

• Drive initiatives that create positive impacts beyond the organization

Demonstrate Emotional Intelligence

• Show self-awareness and manage emotions effectively in challenging situations

• Seek and respond constructively to feedback, even in the face of setbacks

• Balance empathy with accountability when leading self and working with others

Essential Job Functions

Performs HRIS configuration and maintenance. Enters and retrieves data and prepares reports and other documents.

Processes transactions within internal systems as well as vendor systems. Drives own development.

Provides customer service for internal and external customers, responds to email, answers phone, answers routine questions and/or connects customers to appropriate resources.

Acts with integrity and builds trust with the HR team members and customers.

Works with internal and external business partners to ensure quality customer service.

Leads self to recognize, communicate, and make recommendations for improvement of processes and procedures.

Drives and leads key strategies and initiatives within HR.

Participates in meetings and provides perspective on various project initiatives. Manages self-emotions effectively and manages the emotions of others.

Physical demands: Large percentage of time is spent sitting at desk, using oral communication, judgment, hearing, near vision, fingering for keyboarding and calculators, reading and writing. Handles telephones, office equipment, papers and manuals, etc., lifts files, copy paper and other office materials. Sits, walks, stands, bends and reaches intermittently throughout the day. Occasionally moves about the building and travels to other offices or sites for meetings.

Related Job Functions

This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required.

Knowledge, Skills and Abilities

Ability to handle confidential matters with good judgment and discretion.

General knowledge of HR functions and practices, including HRIS, Talent Acquisition, Talent Management, Total Rewards, Benefits, Compensation and Leave of Absences.

Considerable knowledge of up-to-date office methods and procedures.

Ability to carry out complex oral and written instructions.

Ability to perform routine and complex mathematical computations.

Ability to establish excellent working relationships with employees, County officials and the public.

Ability to access, input and retrieve information on a computerized system.

Ability to recognize, communicate and make recommendations for improvement of processes and procedures.

Training, Experience and Other Requirements

Requires graduation from an accredited high school with a strong preference for advanced education in business or human resources.