The Facilities Management Leader – FM Operations North America (Mfg) is the Service Delivery Leader who ensures satisfactory delivery of and provides oversight of all facilities services for a portion of the North America manufacturing locations.

The services include but are not limited to; Building Operations and Maintenance, Expense Project Management, EHS Compliance, Regulatory Compliance, Janitorial, Grounds and Landscaping, and Reception. This position will also assist in the development and oversight of associated operations budgets for respective sites, and verification of KPI/SLA adherence and reports into the Associate Director, FM Operations for North America.

This position oversees the site service managers for each of their respective manufacturing facilities and will interface with Mill Leadership, and Mill Single Points of Contact (SPOC), K-C Supply Chain Senior leaders as needed, K-C Quality team the Real Estate Leadership team including, Real Estate Sr. Business Partner for Americas FM Regional Leaders, Global Projects, and the Global Business Services (GBS) Global Governance Team.

In this role, you will:

• Serve as the Service Delivery Leader overseeing K-C’s IFM Strategic Partner at our North American manufacturing sites.
• Drive Facilities Management strategies and service delivery solution that is aligned with the needs of K-C customers and global business.
• Control and manage operating expense budgets for respective sites, furnish accurate financial reporting analysis and forecasting
• Deliver on safe operation and compliance with Kimberly-Clark, Corporate Security and EHS facility policy as well as other regulatory requirements; Assure response to emergencies; support business continuity and disaster recovery.
• Drive accountability for cost effective, consistent quality facility services documented with appropriate Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Ensure delivery of facility services provided by contracted IFM service provider and in accordance with agreed to scope of work; Conduct annual site quality control inspections at all major locations.
• Coordinate and ensure compliance to K-C’s Customer Audits.
• Develop asset preservation solutions to drive overall cost and reliability objectives; and drive an Asset management and Sustainability Strategy for assigned scope; Ensure coordination with corporate energy and sustainability activities.
• Responsible for the communication and implementation of policies and procedures established by the company related to Facilities Management.
• Identify opportunities to reduce service delivery costs and capital project costs; Partner with K-C Procurement and Integrated Facility Management (IFM) Service Provider to drive effective third party agreements for facility-related services, supplies and related costs; Participate in Supplier Governance meetings as an subject matter expert; Collaborate with GBS Global Governance COE to ensure accurate SLA and KPI reporting; and drive Continuous Improvement opportunities.
• Key point of contact for all contractual change control notices.
• Coordinate with the REFM Capital Projects COE and respective Mill Capital teams in review of reliability data and generate inputs into the capital planning process.
• Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with company policies, and all federal, state and local laws and regulations.
• Become subject matter expert for ISNet (ISN) requirements related to delivery of Facility Management services at K-C locations.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in Engineering, Business, Management, Construction Management, or related field and 15+ years’ experience in facilities management, real estate management, or manufacturing operations, or related field OR 15+ years’ experience in facilities or construction management, real estate management, logistics, or related field.
• Previous budget and scope responsibility commensurate with job requirements is a must
• Location is flexible, prefer candidate to be close to a NA K-C manufacturing facility, but not required.
• Proven people and project leadership abilities, along with customer stakeholder management is a must.
• Experience in FM Consumer Goods (FMCG) manufacturing operations is a strong plus.
• Experience implementing or managing a global Integrated Facilities Management (IFM) solution is a plus; Past experience working with IFM contracts and service providers in a manufacturing environment is highly desirable.
• Experience interacting, leading and working with Union employees is a plus
• Ability to travel up to 30%

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Hybrid

Grade level and / or compensation may vary based on location/country