The IT intern will work with the Tech Support team and Network Enterprise Manager in supporting the company's computing and telecommunication network operations and procedures. Assisting in a team environment to configure, install, support and maintain computer hardware and software, peripheral equipment, printers, servers, networks, communication equipment, and associated operating systems across the Hoffmaster Group enterprise.

Essential Job Duties:

• Recycling IT hardware, including erasing hard disk drives and solid-state drives to DoD Spec
• Setting-up new employee hardware in Microsoft Intune
• Inventorying hardware assets in Active Directory
• Assisting with Tier-1 Support Issues submitted in Atlassian Jira, including unlocking Employee Active Directory Accounts. Active Directory Password Resets, Application Installations, and Basic End-User Troubleshooting.
• Assist setting-up proactive alert notifications in PRTG and Fortinet Systems, assisting our Enterprise Systems Administrator with auditing our AD Users & shared directory permissions.
• Assisting Network Administrator with updating network topology documentation via Microsoft Visio.
• Create documentation on internal processes and How-to guides for users using Atlassian Confluence
• Other tasking as directed.

Requirements:

• Currently pursuing a post-secondary degree in an Information Technology program such as IT Systems Engineering, Network Administration, Systems Administration, Cyber Security, IT Support, or a related field
• Ability to work independently while actively contributing to and interacting with a larger team
• Excellent time management, organizational, and communication skills
• Must be a current student and able to work on-site in Oshkosh, WI to be considered

Hoffmaster's internship program is designed to provide students practical, hands-on experience in a professional environment, bridging the gap between the knowledge gained in school and it's real-world application in actual work settings. The benefits of our Internship Program include:

• Skill Development and Learning Experience- Interns are given meaningful projects that add value to the organization, allow them to use their skills in a real-world environment, and develop valuable soft skills.
• Career Exploration- Explore different jobs and industries to make informed career path decisions.
• Networking Opportunities- Build professional networks by interacting with colleagues, managers and other professionals in their field.
• Resume Enhancement- Demonstrate to future employers practical skills and exposure to real-world challenges.
• Talent Pipeline- Allows Hoffmaster to target up and coming talent. Many of our past interns have been offered full time roles upon graduation or have stayed on part time through the school year.
• Fresh Perspectives- Interns are encourages to bring their fresh ideas, innovative thinking and perspectives to the organization.
• Knowledge Transfer- Interns have the chance to learn from experienced professionals and gain industry-specific insights.
• School Credit- Because Hoffmaster focuses on providing meaningful projects to interns, our internships will satisfy most schools internship requirements.
• Full time employment- Internships and projects are designed to last 10 weeks over the summer. Hours will be Monday - Friday 8 am - 4: 30 pm and pay starts at $20 / hour.

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At Hoffmaster, we believe every person deserves to feel successful. That's why we provide a total rewards package designed to support our employee's success -at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com !

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.