Service Technician

Position Summary Responsible for maintaining, troubleshooting, and repairing equipment used to dispense company products at customer locations. This role ensures equipment operates efficiently, provides exceptional customer service, and supports overall customer satisfaction through preventative maintenance and timely repairs. Essential Responsibilities Equipment Service & Maintenance Perform preventative maintenance and repair services on dispensing equipment at customer locations.Respond to service calls and resolve equipment issues in a timely manner.Accurately update equipment status and maintenance records following service visits. Customer Service Develop and maintain positive relationships with store personnel and customers.Ensure a high level of customer satisfaction through professional and responsive service. Communication & Teamwork Partner with team members, supervisors, and management to communicate service issues, opportunities, and recommendations.Work effectively both independently and within a team environment while maintaining a positive, "can-do" attitude. Organization & Planning Prioritize and manage multiple assignments in a fast-paced, time-sensitive environment.Complete other duties and responsibilities as assigned. Physical Demands & Working Conditions Frequently lift and/or move up to 70 pounds.Safely lift or move heavier items using proper equipment and lifting techniques.Travel up to 150 miles per day as needed.Occasionally work in dirty, dusty, or industrial environments.Regularly work outdoors and in varying weather conditions. Additional Information To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.