Altra Federal Credit Union is a member-owned financial institution dedicated to helping members achieve their financial goals. We pride ourselves on delivering exceptional service, innovative lending solutions, and a collaborative work environment where employees can thrive.

The Real Estate Processor is responsible for supporting the mortgage lending team by processing real estate loan applications accurately, efficiently, and in compliance with credit union policies, investor guidelines, and regulatory requirements. This entry-level role is an excellent opportunity for someone looking to grow their career in mortgage lending and real estate finance.

Key Responsibilities

• Have a solid understanding of credit union policies, investor guidelines, NCUA rules and regulations, and any other laws affecting mortgage lending.
• Review loan applications for completeness and accuracy.
• Prepare and issue initial disclosures to borrowers within the regulated time frame.
• Order services on each loan to ensure closing dates are met. Services include but are not limited to ordering title commitments, appraisals, and flood certificates.
• Within the regulated time frame, process all verification of employment for each applicant prior to closing.
• Work directly with Real Estate Originators, Loan Coordinators, Processors II and III, Underwriters and Closers to ensure a timely, accurate, and efficient process.
• Maintain professional relationships with all third-party vendors regarding turn times and their service areas.

Qualifications

• High school diploma (or equivalent) required.
• A minimum of one (1) year relevant work experience in an office, financial institution, or customer service environment required.
• A minimum of one (1) year mortgage lending experience preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and loan origination system preferred.

Availability

• This position is 40- hours a week, Monday through Friday.
• Typical hours are 8: 00 a.m. to 5: 00 p.m. CST
• Will require some flexibility within these hours, as needed.

Work Environment

• The Real Estate Processor position is located at Altra’s Operations Center in Onalaska, WI
• However, work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.

Pay and Benefits

• Competitive starting rate of $18.00+ per hour
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to 6% Employer-matched 401(k) + additional 3% employer contribution.
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

Experience

• A minimum of one (1) year relevant work experience in an office, financial institution, or customer service environment required.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• A minimum of one (1) year mortgage lending experience preferred.
• Proficiency in Microsoft Office Suite and loan origination system preferred.

Education

• High School or GED or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.