Registrar- Before and After School Care & Day Camp (Mill Creek)

Availability: Monday-Friday during regular business hours, with occasional schedule flexibility during peak registration and summer camp seasons. Connect Families. Support Kids. Make a Difference. Looking for a career where organization meets purpose? As a Before & After School & Day Camp Registrar, you'll help families access YMCA programs that make a lasting difference in children's lives. Your work behind the scenes ensures every child has the opportunity to learn, grow, and belong. You're a Great Fit If You... Love helping people and providing excellent customer service.Are organized, detail-oriented, and enjoy keeping things on track.Can manage multiple priorities in a fast-paced environment.Communicate clearly and professionally.Enjoy working as part of a collaborative team.Want to make a positive impact on children and families every day. What you will do at the Y: You'll be the go-to resource for families, helping them navigate registration, financial assistance, and program updates with confidence and care. You'll also maintain accurate records, coordinate enrollment details, and partner with program staff to keep our Before & After School and Day Camp programs running smoothly. Work Schedule Enjoy a consistent MondayFriday, full-time schedule with regular business hours. Occasional flexibility is needed during busy enrollment and summer camp seasons. Why Work at The Y? Make a difference in the lives of children and families.Be part of a fun and supportive team.Receive ongoing training and professional development.Grow your career with the YMCA.Be part of an organization that is committed to helping every child and family thrive. Job duties/Responsibilities Welcome and assist families with program registration and enrollment. Help families navigate waitlists, financial assistance, and program changes. Maintain accurate participant records and program rosters. Ensure required forms and enrollment paperwork are complete. Partner with program staff to support a seamless family experience. Answer questions and provide exceptional customer service by phone, email, and in person. Support registration for Before & After School programs and YMCA Day Camps. Help prepare reports and keep program information organized and up to date. Responsible for maintaining computer data base to ensure accurate and current information. Provide backup support for positions within office. Maintain filing system Other duties as assigned Make an Impact Behind the Scenes Every registration you complete, every question you answer, and every family you support helps create opportunities for children to discover new friendships, build confidence, and make lifelong memories. Join the YMCA and help families connect to experiences that change lives. Qualifications: Experience working with individuals, families and communities of diverse backgrounds and abilities.Strong computer and typing skills and demonstrated ability to utilize standard office software experience, including proficiency in Microsoft Word and Excel.Strong professional written and verbal communication skills, detail orientedBe able to work independently; have excellent organizational, time management and decision-making skills; and the flexibility to change priorities as requiredStrong interpersonal and communication skills, including positive interaction with staff and community leadersBe able to speak, write, and understand English clearly and concisely; and establish and maintain cooperative working relationships with those contacted in the course of workFluency in second language preferred Our Commitment to Inclusion: The Y is made up of people of all ages and from every walk of life, working side by side to strengthen communities. Together we work to ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, ideology, income, national origin, race or sexual orientation, has the opportunity to reach their full potential with dignity. Our core values are caring, honesty, respect and responsibilitythey guide everything we do. We look forward to having you on our YMCA team! Y Culture: Build relationships with a diverse membership base in culturally responsive ways, connect members with one another and to the YMCA Exhibit Caring, Honesty, Respect and Responsibility Complete required training and certifications within established guidelines Arrive on time ready for shift, clock in/out within timekeeping system Embrace Team Leader Core Competencies: Mission Advancement: Models and teaches the Ys valuesEnsures a high level of service with a commitment to improving livesProvides volunteers with orientation, training, development, and recognitionCultivates relationships to support fundraising Collaboration: Champions inclusion activities, strategies, and initiativesBuilds relationships to create small communitiesEmpathetically listens and communicates for understanding when negotiating and dealing with conflictEffectively tailors communications to the appropriate audienceProvides staff with feedback, coaching, guidance and support Operational Effectiveness: Provides others with frameworks for making decisionsConducts prototypes to support the launching of programs and activitiesDevelops plans and manages best practices through engagement of teamEffectively creates and manages budgetsHolds staff accountable for high-quality results using a formal process to measure progress Personal Growth: Shares new insightsFacilitates change; models adaptability and an awareness of the impact of changeUtilizes non-threatening methods to address sensitive issues and inappropriate behavior or performanceHas the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology Physical and Mental Demands: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Physical Demands: As directed, lead and participate in a range of activities in indoor/outdoor settings. Sufficient strength, agility and mobility to perform essential functions of position and to safely supervise program activities. Staff may be required to move weights of approximately 50 pounds. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Mental Demands: While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with members, staff, volunteers, and others encountered in the course of work, some of whom may be dissatisfied individuals. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically interaction with others is busy, constant and occasionally interruptive. Work may be demanding at times. May require ability to work irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.