We are seeking a 3rd shift Manager of Patient Observation Assistants at Peace Health Southwest Medical Center in Vancouver, WA.

The incumbent’s primary job responsibility is to assist in the management of an assigned hospital Patient Observation Assistants Department under the direction and guidance of the Director. Specific responsibilities include work scheduling of all department personnel, establishing and enforcing work standards, troubleshooting/problem solving, orientation/training of Department Staff, customer relations, and special project work as requested. The purpose of this role is to assume the operational duties of a department through hands-on training, leadership, and achievement of needed department goals.

What we look for in a Manager POA:

• Service oriented, with outstanding interpersonal skills, and the ability to creatively problem-solve, influence and educate others, develop and monitor programs is required.
• Exhibit initiative, responsibility, flexibility and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Ability to use working knowledge of working environment to meet established goals and objectives.
• Demonstrated progressive growth in the field of health care EVS facility maintenance.
• Strong computer skills, ability to multi-task and strong organizational skills are essential.
• Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up and lifting up to 50 pounds. Possible exposure to chemicals requiring special clothing or safety equipment.
• Excellent interpersonal skills.
• Strong service/quality attitude.
• Ability to plan, organize, prioritize and achieve effective time management.
• Ability to work under pressure and meet established goals and objectives.
• Ability to communicate effectively in written format and oral presentations.
• Sense of urgency and ability to meet deadlines; self-directed

Responsibilities:

• Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays and vacations, ensuring that the account’s needs are met in accordance with hours and position control.
• Assign personnel to established work areas.
• Conducts quality assurance checks and ensure the POA team is properly keeping patients safe.
• Ensure that staff receives proper orientation, initial training, and ongoing education.
• Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.
• Work with the Director to discipline associates when necessary, according to progressive disciplinary guidelines.
• To work with the prepare associate disciplinary and variance reports and conduct follow-up investigation as needed. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from the Director.
• To lead the POA department in being professional, organized and in alignment with Nursing.
• Demonstrate and promote Xanitos’ culture, values, and management philosophy.
• Demonstrate quality leadership in meeting performance plans.

Qualifications:

• Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
• Four year college degree or equivalent work experience
• High school diploma, GED or equivalent required. Two to four years supervisory experience in EVS or service-related field with high customer/client contact required
• Flexibility to work some differing shifts.
• Proficient in the use of Windows based office software.
• CPR AED or basic life support healthcare provider (BLS-HCP) certification required.*

*Training and certifications required for this role, including BLS/CPR, will be provided by Xanitos.

• Xanitos understands the importance of you and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

  • Medical
  • Dental
  • Vision
  • Life, Accident, and Disability Insurance
  • 401k Retirement Plans (1 year waiting period from date of hire)
  • Employee Assistance Program (EAP)
  • Employee Wellness Program
  • Commuter Benefits
  • Shoes for Crews Reimbursement
  • Paid Time off including: Vacation – 10 days per Year, Sick– 1 Day per Month up to a Maximum of 12 days per year, Paid Company Holidays – 6 per year, Paid Elective Holidays - 5 per year (pro-rated based on date of hire), Bereavement (a maximum of three paid scheduled work days off), Parental Bonding, Volunteer Day, and Jury Duty
  • Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More

Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

The expected salary for this position is $75, 000 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, training, market data, and other relevant factors. Additional compensation may include a bonus or commission.

Education

• High School Diploma, GED or equivalent or better in Other