Summary

Field service handles field service calls and equipment startups, field training sessions, troubleshooting equipment in the field, reinstallation of repaired equipment, calibrations, and in-shop repairs as needed. Written reports are also required.

NOTE: This position will be doing service work in Eastern WA. Living in Wenatchee, Tri-Cities, Yakima, Ellensburg, Moses Lake, Spokane areas preferred.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Goes on field service calls to perform troubleshooting of equipment.

Performs field calibrations

Dismantles and troubleshoots equipment in the field and/or in the shop as needed. Requires use of hand tools, combination wrenches, screwdrivers, cable cutters, pipe wrenches, chain wrenches, hydraulic rams, and hand trucks. Sets up temporary lifting equipment such as a jib crane or A-frame (approx 100 lbs) in the field. Carries toolboxes up to 50 lbs and large tools up to 75 lbs.

Hauls equipment to and from shop as required. Secures equipment for transportation.

Starts up equipment on Projects and Individual sales when required. Does training sessions on started up equipment. Training sessions may be video recorded.

Cleans work area, machines, tools, and equipment. Uses shop and vehicle cranes and other lifting devices as needed.

Promotes and assists with the sales of all company products. Acquires annual maintenance agreements.

Helps with shop repairs when assigned.

Does written reports and communicates via phone and email.

Performs other duties as assigned.

Compensation $32-$34/ hour DOE

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help