Clinic Assistant - For our Breast Care Center

The Clinic Assistant supports a busy clinical team by handling key administrative tasks that ensure smooth operations and excellent patient care. This role coordinates patient communication, documentation, referrals, authorizations, and essential clinic workflows.

Location: 87th Ave

Schedule: Will work 4 x 8 hour days, Monday - Friday 7am to 4pm, 32 hours per week.

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Key Responsibilities

• Schedule patient appointments and assist with checkouts and recalls
• Answer incoming calls and serve as the primary contact for the Patient Service Center
• Process urgent referrals, prior authorizations, and other paperwork and medical record work.
• Respond to information requests
• Manage incoming faxes, patient records, and non-clinical EPIC error resolution
• Maintain non-pharmaceutical supplies and monitor expiration dates
• Support clinical staff with record retrieval, referral follow-up, and administrative tasks

Skills & Abilities

• Strong written and verbal communication
• Excellent customer service and multitasking abilities
• High attention to detail
• Working knowledge of medical terminology and basic computer software

Education & Experience

• High school diploma or equivalent required
• Two years of administrative experience in a healthcare setting strongly preferred
• EPIC EHR experience preferred

Pay Range:
$18.24 - $25.54

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD& D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.