CCBHC Data Coordinator - Behavioral Health

Career opportunities abound at SOUND SOUND Behavioral Health is growing, and we are hiring a CCBHC Data Coordinator in King County, WA! We offer a supportive working environment, excellent and abundant supervision, and opportunities for professional growth. The CCBHC Data Coordinator supports SAMHSA Certified Community Behavioral Health Clinic (CCBHC) grants and demonstration reporting requirements through client data collection, data entry, tracking, validation, and reporting support. The position conducts interviews and collects information from clients to support federal and grant reporting requirements, while also ensuring timely and accurate data capture and collaborating with program, quality, evaluation, and operational staff to support grant compliance and organizational performance monitoring. This is a term-limited, grant-funded position created to support CCBHC grant and reporting requirements. Employment in this role is expected to continue through the grant period of September 2027 and is contingent upon the availability of ongoing grant funding. ESSENTIAL FUNCTIONS AND DUTIES Collect, enter, track, and maintain grant-related data in electronic systems, databases, and spreadsheets. Conduct client interviews and collect required demographic, service, satisfaction, and outcome data in accordance with SAMHSA, SPARS/SUPRT, CCBHC, and organizational requirements. Monitor required data elements for completeness, accuracy, and timeliness. Perform routine data quality reviews and resolve discrepancies with program staff. Compile information required for SAMHSA, CCBHC, and internal reports. Generate standard reports and distribute reporting results to designated stakeholders. Track reporting deadlines and maintain documentation supporting grant requirements. Establish rapport with clients and utilize trauma-informed, culturally responsive communication techniques to obtain accurate and complete information. Contact clients by phone, telehealth, or in person to complete required grant-related data collection activities. Coordinate with clinical and program staff to facilitate timely completion of required client interviews and assessments. Collaborate with CCBHC project evaluators, quality improvement staff, and program leadership to ensure grant reporting data is complete, accurate, and available for analysis. Maintain confidentiality and comply with HIPAA and organizational policies. Performs other duties as assigned. KEY WORK RELATIONSHIPS Develops and maintains collaborative working relationships across departments, engaging with team members, management and leadership in a manner that values diverse perspectives and lived experiences. Contributes to a respectful and inclusive work environment by practicing cultural humility, promoting equity in services and decision-making, and supporting efforts that foster a sense of belonging for all. EDUCATION AND EXPERIENCE Bachelors degree or equivalent combination of education and experience required. One to three years of experience in administrative support, healthcare, behavioral health, data entry, reporting, or related work. Experience working with databases, spreadsheets, or electronic record systems preferred. CERTIFICATES, LICENSES & REGISTRATIONS Complete and successfully pass a criminal background check Must have a valid Washington State drivers license with a fully insurable driving record, if driving is required for the position. KNOWLEDGE, ABILITIES, AND SKILLS Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and Microsoft Office applications. Ability to learn and use electronic health record systems and reporting platforms. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Understanding of data quality, data integrity, and reporting processes. Ability to review documentation for completeness and identify missing or inconsistent information. Ability to work collaboratively with clinical and administrative teams. Essential functions are the basic job duties that a team member must be able to perform, with or without reasonable accommodation. SENSORY/PHYSICAL/MENTAL REQUIREMENTS Sensory: Visual ability sufficient to read and enter detailed information into electronic systems, databases, spreadsheets, and reports, with or without corrective devices. Auditory ability sufficient to conduct interviews and communicate effectively with clients, team members, evaluators, and other stakeholders, with or without assistive devices. Ability to distinguish and accurately interpret written, verbal, and electronic information, including detailed data and reporting requirements. Ability to communicate clearly and effectively in person, by telephone, and through telehealth platforms. Physical: Regular use of a computer, keyboard, mouse, telephone, and other standard office equipment. Frequent sitting and computer-based work, with periodic standing, walking, reaching, and movement between work areas as needed. Ability to conduct client interviews and data collection activities in office, community, telehealth, and other designated settings. Ability to travel between program locations or community settings as required for client interviews, meetings, and data collection activities. Primarily clinic- and office-based work with prolonged periods of computer use. Occasional travel between Sound locations may be required to support program and data collection activities. Regular and reliable attendance is an essential function of the position. Mental: Collects, enters, reviews, and maintains accurate and complete grant-related data across multiple electronic systems and databases. Monitors data for completeness, accuracy, consistency, and timeliness and identifies and resolves discrepancies. Interprets grant, CCBHC, SAMHSA, and organizational reporting requirements and applies them to data collection and documentation activities. Organizes and prioritizes multiple data collection activities, reporting deadlines, client contacts, and competing requests. Conducts structured client interviews and obtains accurate information while maintaining a trauma-informed and culturally responsive approach. Exercises sound judgment when identifying incomplete, inconsistent, or potentially inaccurate information and determines when follow-up or clarification is needed. Maintains attention to detail and accuracy when working with large volumes of data, records, and reporting requirements. Communicates and collaborates effectively with clinical staff, program staff, evaluators, quality improvement staff, and leadership. Maintains confidentiality and appropriately handles protected health information and other sensitive information. Adapts to changing reporting requirements, data systems, program needs, and competing priorities. Meets established reporting deadlines and maintains organized documentation to support audits, reporting, and grant compliance. PROTECTED HEALTH INFORMATION (PHI) ACCESS All information (written, verbal, electronic, etc.) that a team member encounters while working at Sound is considered confidential. Sound team members may encounter protected health information in the regular course of their work. This position may be exposed to and required to deal with highly confidential and sensitive material and must adhere to Sound policies, guidelines, and all applicable laws and regulations at all times.