Essential Duties & Responsibilities

• Deliver a superior guest experience by providing a friendly, welcoming environment, including prompt greeting and attentive service in accordance with established standards.
• Communicate menu offerings clearly and effectively; make recommendations and actively promote featured items, products, and promotions.
• Accurately take orders and prepare alcoholic and non-alcoholic beverages following company recipes and standards.
• Maintain a clean, organized, and well-stocked bar, including replenishing supplies and preparing garnishes.
• Perform cash handling responsibilities, including processing payments, presenting checks, and completing transactions accurately.
• Coordinate with the kitchen to ensure timely preparation and delivery of orders while maintaining a clean and orderly workspace.
• Comply with all alcohol awareness regulations and procedures for the service and sale of alcoholic beverages.
• Follow safe food handling practices and maintain proper personal hygiene standards.
• Adhere to workplace safety guidelines; operate equipment safely and report any malfunctions immediately to management.
• Complete opening and closing duties in accordance with established checklists.
• Assist in training new bartenders and servers on company standards, policies, and procedures; complete required training documentation.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education & Experience

• High school diploma or GED required
• Minimum of six (6) months of related experience and/or training, or an equivalent combination of education and experience

Required Skills

• Must meet state minimum age requirements to serve alcoholic beverages
• Ability to obtain required alcohol awareness certification
• Knowledge of beer, wine, and spirits
• Strong interpersonal and communication skills with the ability to interact effectively with guests, coworkers, and management
• Strong focus on delivering a high-quality guest experience

Language Skills

• Ability to read and understand basic instructions
• Ability to effectively communicate information to guests and coworkers in one-on-one and small group settings
• Proficiency in understanding and speaking English

Mathematical Skills

• Ability to perform basic math functions, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals

Reasoning Ability

• Ability to follow written, verbal, and diagram-based instructions
• Strong judgment and service-oriented mindset

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

• Continuous standing and walking throughout shifts
• Frequent use of hands for lifting, carrying (up to 50 lbs.), reaching, grasping, pushing, and pulling (up to 60 lbs.)
• Regular bending, stooping, and repetitive movements
• Frequent hand immersion in water and cleaning solutions
• Ability to communicate effectively both verbally and in writing

Work Environment

The work environment characteristics described here are representative of those encountered while performing job duties. Reasonable accommodations may be made for individuals with disabilities.

Travel

• No travel required