At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Albuquerque, New Mexico, United States of America, Billings, Montana, United States, Bismarck, North Dakota, United States, Boise, Idaho, United States, Denver, Colorado, United States, Los Angeles, California, United States of America, Minneapolis, Minnesota, United States of America, Omaha, Nebraska, United States, Phoenix, Arizona, United States, Portland, Oregon, United States, Salt Lake City, Utah, United States of America, San Diego, California, United States of America, San Francisco, California, United States of America, Seattle, Washington, United States of America, Sioux Falls, South Dakota, United States

Job Description:

Johnson & Johnson is recruiting for a Field Training Manager supporting the Hematology Team located in the West Region. This is a field-based role available in multiple states/cities within the West Region. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available: WA, OR, CA, ID, MT, UT, NM, CO, NE, SD, ND, MN, KS, AZ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https: //www.jnj.com/innovative-medicine

The Hematology Field Training Manager will report to the Director of Field Training Managers within the Learning Excellence-Oncology Department. The Field Trainer is responsible for developing Field Sales Representatives through training and coaching activities that result in increased performance and business results across the geographic area. The Field Trainer will enhance the proficiency of Sales Representatives’ selling skills, disease state and product knowledge, account management capability, territory business acumen, and technical/clinical proficiency across their geographic area. The Field Trainer will partner with the Regional Business Directors and will be deployed to work with specific districts to accelerate the improvement of selling skills and sales model competencies. The individual will apply knowledge of adult learning principles, facilitation skills, and innovative learning solutions to execute best-in-class training programs. The Field Trainer executes training by conducting field rides, virtual coaching sessions and live classroom training to further develop learners’ skill sets. The Field Trainer will conduct an ongoing environmental scan across the Region and Nation to identify potential learning gaps throughout the Oncology field sales organization. Accordingly, the Field Trainer will collaborate with peers, Sales Leadership, Marketing, Regulatory, and other stakeholders to design and deploy targeted programs that meet all learning needs and enhance on the job application. The Field Trainer provides actionable written and verbal feedback during and after learning sessions to improve learners’ abilities and enhance performance. In addition, the Field Trainer needs to remain current on healthcare environment, marketplace, and access changes as well as maintain clinical, disease state & product and selling skills expertise specific to the team they support.

In addition to the above, responsibilities will include, but are not limited to, the following:

Content Development, Adaptation, and Delivery

• Trains and develops J& J IM Hematology Salesforce within certain geographical locations
• Performs one-on-one or group field coaching sessions in various customer settings
• Develops and executes live and virtual training sessions
• Facilitate workshops at National, Regional, and District meetings by coordinating efforts, materials, and participants while maximizing engagement and effectively enhancing field learning.
• Leads learning sessions to increase the salesforce’s understanding of clinical, product, marketplace, and access knowledge as well as healthcare environment and competitor trends.
• Designs and delivers impactful learning programs that leverage appropriate technology, learning techniques (e.g., role-playing, modeling), and different modalities to enhance individuals’ knowledge and performance.
• Provides actionable feedback during and following training sessions to improve individuals’ proficiency levels.
• Continually develops and applies knowledge of adult learning principles, and new learning techniques to best meet learners’ needs.
• Applies effective facilitation skills to develop and deliver learning programs that maximize impact.
• Identifies and communicates learning and development opportunities to initiate innovative approaches to the training curriculum.
• Demonstrate effective platform skills when facilitating meetings or delivering training to maximize the impact of the session and ensure that information is communicated consistently and clearly.
• Ensures training content and materials fully comply with HCC and Company guidelines and is approved through all appropriate channels.
• Ensures compliance with HCC and Company guidelines when facilitating content.
• Conduct home office-based classroom training if/when needed due to increased training demand, Trainer vacancies/leaves, and other situational needs.

Project Management & Collaboration

• Collaborates with Brand, assigned districts and regions within Hematology and other LE partners on training content to support strategic initiatives and training needs.
• Partners with the field salesforce, RBD, and DM to identify needs and ensure training content aligns with needs.
• Manages competing priorities and adapts to changes in project timelines, urgency, or compliance constraints.
• Develops and implements short- and long-term project plans and meets objectives, milestones, and deliverables for multiple projects.
• Identifies and manages the necessary resources for projects.
• Collaborates efforts with peers, RBDs, and DMs to ensure consistency, leverage resources, and share best practices.
• Partners with internal and external stakeholders to devise strategies and materials for use within each region, based on individual strengths and areas for development.
• Participates in business planning sessions, leadership calls, and region initiatives across all supported Districts and Regions.
• Assists Brand in developing customer‐centric messaging.
• Conducts Market Research as needed in collaboration with the Hematology supported brands.

Clinical & Marketplace Expertise:

• Remains current on product knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of materials.
• Knowledgeable regarding entire hematology product portfolio and disease areas
• Understands the changing healthcare ecosystem and adapts learning solutions to address changes.
• Develops clinical fluency in all assigned disease states to equip learners to engage stakeholders in meaningful, results-driven conversations.
• Demonstrates fluency in field reporting tools (ex: Wizard, SICP reports) and can provide training to improve representative’s business acumen skills and knowledge
• Demonstrates selling skills to understand and meet the customer’s needs and provide appropriate solutions.

Qualifications

• Bachelor’s Degree required, Master’s a plus
• 3+ years prior sales experience with 2+ years in Institutional, Specialty, or Device marketplace preferred
• Management Development Program participation is preferred
• Living within the assigned Geography preferred to minimize travel
• Ability to navigate iPad and to learn other internal software programs as necessary
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Valid driver’s license required in State of residence
• Ability to travel > 50% of the time

The anticipated base pay range for this position is $100, 000 to $172, 500. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below. https: //www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is:

$100, 000 to $172, 500

Additional Description for Pay Transparency: