The Hilton Vancouver Washington is searching for a Room Service Server.
Come join our team at this amazing property, centrally located in the heart of Vancouver Washington with easy access to Portland International Airport. Featuring 226 rooms, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attractions such as the Vancouver Farmers Market (directly across the street from the hotel), making us an excellent base for both leisure and business travel.
The ideal candidate will have at least one year of full-service restaurant experience, along with strong wine and beer knowledge. Cash-handling experience is also highly preferred.
Shift Pattern: Full availability (shifts typically start from 5: 45 am and end time is 10 pm)
The hourly rate: $17.13 + gratuity (based on applicable and specialized experience and location)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all team members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Medical Insurance Coverage - for you and your family.
- Vision, dental, life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) - you can accrue up to 168 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 110 nights of discounted travel per calendar year.
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
Other Compensation
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Employee referral program - refer someone for employment, receive $400 after they complete 60 days of employment.
- Complimentary meal in the cafeteria while on shift
- Complimentary parking
What will I be doing? As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Set up room service trays and tables to prepare for incoming orders
- Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
- Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
- Present checks to guests and obtain payment
- Return payments/signed checks to order taker
- Perform order taker duties and answer room service telephone, as needed
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Please see the job description for required or recommended skills.
Please see the job description for benefits.