Job Description:
As the Receptionist at Park Place, you will be the first point of contact for visitors, clients, and staff. Your role is crucial in maintaining the smooth and efficient operation of our front desk, ensuring that all visitors receive welcoming and professional experience. You will handle a variety of administrative tasks, provide excellent customer service, and support the broader team with day-to-day operations.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer, screen, and forward phone calls as needed, taking messages when required.
• Manage office communications, including emails, phone inquiries, and in-person requests.
• Schedule meetings, appointments, and manage conference room bookings.
• Assist with mail distribution, deliveries, and other office supplies.
• Maintain office security by following procedures and monitoring guest access.
• Provide general administrative support to various departments, including filing, data entry, and document preparation.
• Coordinate and schedule meetings or events, as needed.
• Maintain a clean, organized, and inviting reception area.
• Handle emergency situations calmly and professionally, notifying relevant parties.
• Collaborate with team members to ensure the office runs smoothly.

Qualifications:

• High school diploma or equivalent required; some college coursework or administrative certifications preferred.
• Proven experience in a receptionist, front desk, or administrative role is a plus.
• Strong verbal and written communication skills.
• Exceptional customer service and interpersonal skills.
• Excellent organizational skills with the ability to multitask and prioritize.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (printers, fax machines, etc.).
• Ability to maintain a positive, professional demeanor, even in stressful situations.
• Ability to work independently as well as part of a team.
• Familiarity with office software and phone systems is preferred.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Part-Time non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $21.00- $21.00 per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws.

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.