About EVT: Rydges Kalgoorlie is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:
• Oversee hotel operations in the absence of senior management, acting as the face of the hotel.
• Support Front Office operations, ensuring smooth communication across all departments.
• Maintain a strong lobby presence, greeting guests and resolving issues promptly and professionally.
• Manage guest feedback, complaints and service recovery with a solutions focused approach.
• Monitor hotel security, safety procedures and incident reporting.
• Maximise occupancy and average rate through effective liaison with key departments.
• Assist with cost control, rostering, cashiering compliance and operational standards.
• Lead and support staff on shift, ensuring service quality, presentation and hotel standards are upheld.
• Uphold WHS, emergency procedures and protect hotel assets.

What You’ll Bring:
• Previous hotel Front Office or Duty Manager experience.
• Strong leadership skills with the ability to guide and support teams during busy or challenging periods.
• Excellent communication, problem solving and guest service abilities.
• Confidence in handling complaints, incidents and operational decisions independently.
• Solid understanding of hotel operations, revenue awareness and service standards.
• A proactive, calm and professional approach with strong attention to detail.

How You Work:
• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One:
• As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Apply Now
Join Rydges Kalgoorlie and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.