Job Title: Manager - Organizational Development & Leadership Strategy

Salary Range: $94, 000 - 130, 000

FLSA Status: Salaried, Exempt

Location: Administration - Seattle

*Hybrid - 3 Days in office weekly

About the Position

The Manager of Organizational Development & Leadership Strategy plays a dual role as both a strategic leader and a hands-on practitioner in this space. This leader is accountable for setting the enterprise-wide vision for leadership and development while actively designing, delivering, and operationalizing programs to grow managers and leaders across the organization. This leader will create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies. This leader will drive digital and AI literacy, align learning initiatives with organizational competencies and values, and ensure that learning solutions are accessible and impactful at all levels. This leader will also be the point person in the organization for Organizational Change and Development, and have a key role in supporting the Evergreen Goodwill culture and values.

Who you are You are a forward-thinking, people-centered leader with gr owth mindset . You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced leader who gains trust in the community, engages in creative and strategic thinking, and earns the trust and respect of staff.

You have a keen ability to identify organizational needs and provide innovative, practical solutions that enhance both employee experience and organizational performance. You embrace technology and use data to drive action.

You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker , dedicated to cultivating an environment where optimism, accountability, and adaptability thrive.

Essential Duties and Responsibilities include the following.

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Strategic Leadership & Vision

• Establish and lead the enterprise-wide leadership and development strategy, aligned with organizational transformation goals and mission.
• Build a framework for continuous learning that incorporates leadership development, digital/AI literacy, supervisory skills, and technical training.
• Embed competencies and organizational values into all training initiatives to strengthen culture and performance.

Program Development & Delivery

• Design and deliver scalable, engaging training programs that combine digital (LinkedIn Learning, LMS), instructor-led, and experiential learning.
• Create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies.
• Develop leadership and supervisory training that builds talent pipelines for future organizational needs.
• Integrate technology, AI, and computer literacy into learning programs to build future-ready skills.

Organizational Development & Culture Building

• Lead initiatives that drive cultural transformation and align employees with mission and values.
• Design OD interventions to improve organizational effectiveness, engagement, and collaboration.
• Support change management efforts tied to technological and cultural shifts.

Cross-Functional Partnership

• Partner with Mission Advancement and Retail Operations to align training practices and priorities, and share resources effectively.
• Collaborate with senior leaders to identify capability gaps and co-create solutions.
• Serve as a trusted advisor and thought partner on learning and organizational development needs.

Measurement & Continuous Improvement

• Competence in data analytics for learning effectiveness, business impact, and workforce readiness, including designing metrics, dashboards, and reporting ROI of learning programs.
• Continuously refine learning strategies using data, feedback, and best practices.

Position Requirements

Qualifications under the Americans with Disabilities Act (ADA)

To successfully perform this job, individuals must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Education

• Master's degree in Organizational Development, Industrial/Organizational Psychology, Adult Learning, or related field (Bachelor's with equivalent experience considered).
• Certifications in leadership development methodologies or tools (i.e., DiSC, Crucial Conversations, etc.) is a plus.

Experience

• 10+ years of progressive experience in organizational development, learning strategy, or leadership development in complex, multi-site organizations.
• Demonstrated success leading cultural and technological transformation initiatives.
• Proven ability to design enterprise-wide competency models, leadership frameworks, and learning strategies.
• Experience leveraging digital learning platforms (e.g., LinkedIn Learning, AI-driven tools) in large-scale environments.
• Understanding of nonprofit operations, retail, or warehouse management environments preferred.
• Experience in workforce planning, succession planning, performance management systems,
• Facilitation of retreats, leadership forums, or similar high-touch interventions.
• Proven experience with formal change management frameworks (e.g. Prosci, Kotter, ADKAR) or ability to lead change using established methodologies.

Skills and Competencies

• Strategic thinker with the ability to translate organizational goals into actionable learning frameworks.
• Deep knowledge of adult learning theory, organizational effectiveness, and cultural transformation.
• Exceptional facilitation, consulting, and executive influence skills.
• Strong analytical capability to assess ROI, talent metrics, and organizational health indicators.
• Excellent communication skills with ability to work in cross-functional teams and collaborate with business stakeholders.
• Project management capabilities with ability to manage multiple programs and initiatives in parallel, prioritizing, and delivering on timelines.
• Comfort working in ambiguous environments, able to adapt strategy as business needs shift.
• Ability to work independently while contributing effectively to team objectives.

Physical Abilities

• While performing the duties of this job, the employee will be required to sit for periods of time, communicate with other employees by talking and hearing, and operate computer systems.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasional travel to retail locations, warehouse facilities, and off-site meetings.
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Maintain reliable attendance.

Work Environment

• Exposure to computer screens.
• The noise level in the work environment is usually moderate.
• Hybrid work schedule, at least (3) Three Days/Week Required in Office
• Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
• Occasional visits to retail stores and warehouse facilities to understand operational requirements and test deployed solutions.

Job Family: People & Culture

Pay Type: Salary
Min Hiring Rate: 94000
Max Hiring Rate: 130000