The Pump World Applications Engineer position focuses on technical sales and also provides product application, quotation, and post-sale product support to Pump World customers.

JOB DUTIES:

Sales & Customer Support

• Provide application, quotation, and post-sale product support to customers.
• Review and analyze cost accounting data on sales orders to ensure accurate margin reporting and alignment with established profitability targets.
• Serve as the point of contact for vendor-related sales and service issues between customers and vendors
• Work with FCG sister companies to leverage relationship sales across our network of vendors and customers

Vendor & Product Management

• Manage relationships with assigned vendors. Build strong, strategic relationships to ensure timely issue resolution, drive continuous improvement, and secure optimal vendor discounts.
• Assist in pulling and verifying parts for sales orders and incoming shipments.
• Test and verify products received from vendors and customers.
• Occasionally, modify or calibrate components to meet customer needs.

New Product Line Onboarding & Growth

• Identify and evaluate new product lines for potential onboarding based on market demand and strategic fit.
• Work with website, IT, and ERP teams to integrate new product lines into internal systems.
• Coordinate with the web team to ensure accurate and optimized product listings.
• Attend vendor training and provide internal education on new product offerings.

Training & Market Strategy

• Organize internal cross-departmental training to enhance technical and sales knowledge.
• Analyze market trends quarterly to identify new opportunities and areas for growth and coordinate advertising campaigns.
• Collaborate with leadership to set sales goals for new product lines.

TRAVEL:

This role may require occasional travel for vendor training, industry events, or customer visits. All business travel is company-paid and planned with adequate notice.

ESSENTIAL KSA's (Knowledge, Skills, Abilities):

• Engineering background with strong technical, sales, and business acumen.
• Excellent time & workload management skills.
• Proven relationship-building and vendor negotiation skills.
• Critical thinking—using logic and reasoning to identify the strengths and weaknesses of solutions.
• Initiative and ability to work both independently and as part of a team.
• Strong attention to detail.
• Excellent verbal and written communication.
• Ability to analyze market trends and contribute to growth strategies.
• Strong proficiency in ERP systems (e.g., NetSuite) and general business software.

OTHER REQUIREMENTS: Associate's Degree in Mechanical, Electrical, or General Engineering required; Bachelor's Degree preferred.
Minimum of 2 years' experience in technical sales or product support, preferably in a B2B environment.
Experience with ERP systems such as NetSuite is strongly preferred.

WORK ATMOSPHERE:

The Applications Engineer works in a professional office environment with ample natural light and climate control. The role involves extended periods at a desk, computer-based work, and occasional travel to vendor or customer sites.

EMPLOYER RIGHTS & DISCLAIMERS:

This job description may not be a complete list of all the duties and responsibilities performed by the job holder. Management has the discretion to add, drop, or change the duties and responsibilities of this job. This job description is not an offer of employment, continuous employment, or an employment contract. We are an at-will employer. Either the employee or the employer may terminate the employment relationship at any time, for any legal reason, or for no #instrumart
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Instrumart operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.