Senior Ocean Freight Export Specialist

Posted: Thursday, 25 June 2026
Valid Thru: Saturday, 25 July 2026
Index Requested on:
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Location: Melbourne Airport, VIC, , AU

Industry: Transportation and Logistics
Occupational Category: 15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME

MAU411, a division of DHL Global Forwarding (Australia) Pty Ltd., is hiring!

Description:

Ready to take your ocean freight expertise to the next level? Join a global logistics leader where you’ll own the end-to-end shipment journey, build strong customer relationships, and drive operational excellence every day.

What you’ll do
  • Be the primary point of contact for customers—managing shipments, resolving issues, and delivering exceptional service
  • Coordinate end-to-end ocean freight operations (imports, exports, or both)
  • Optimise routing, cost, and profitability while ensuring on-time, compliant delivery
  • Manage documentation, invoicing, and resolve disputes with precision
  • Identify growth opportunities through upselling and customer engagement
  • Drive continuous improvement and support team capability through guidance and training
What you bring
  • Proven experience in ocean freight operations (import/export)
  • Strong customer focus with the ability to handle exceptions and solve problems fast
  • Commercial mindset—balancing service excellence with profit optimisation
  • High attention to detail across documentation, compliance, and processes
  • A collaborative spirit and drive to lead by example
Reefer (temperature-controlled cargo) experience is highly regarded and will set you apart.

Why DHL Global Forwarding?
  • Work with an industry leader in global logistics
  • Be empowered to make decisions and own your results
  • Thrive in a culture built on trust, collaboration, and continuous improvement
  • Unlock growth and development opportunities within a global network

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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