Ready to make an impact in one of the world’s most trusted logistics companies?
We’re looking for an IT Security & Service Management Specialist to help us strengthen our IT landscape, enhance service delivery, and safeguard our digital environment across Australia.

About the Role
In this key national position, you will provide end‑to‑end IT service management across our country infrastructure—including telecoms, end‑user support, and asset management—while driving strong cyber‑security practices that protect our people, systems, and data.
You’ll play a crucial role in delivering efficient, standardised, and technology‑driven IT services that enable our teams to collaborate effortlessly and work securely.

What You’ll Do

• Implement and manage IT security protocols to mitigate cyber threats
• Drive GDPR compliance and security awareness across the business
• Deliver reliable national communication and collaboration systems
• Support global IT Service Management rollouts and standardisation
• Optimise IT costs and manage suppliers to ensure best‑value service
• Maintain accurate, up‑to‑date asset information to minimise risk
• Provide exceptional IT service delivery to enhance productivity
• Support modern infrastructure technologies that boost scalability and performance
  

• Global & Regional IT Service Management Teams
• Local managers and key business stakeholders
• External customers, suppliers, and regulators
  

• Strong understanding of IT infrastructure, networks, and service delivery
• Experience in data protection, cybersecurity and threat mitigation
• Ability to standardise processes and adopt global best practices
• A proactive, collaborative, and solution‑oriented mindset
• Commitment to safety, operational excellence, and continuous improvement

Why DHL Global Forwarding?
At DHL, you’ll be part of a culture built on trust, collaboration, and shared success. We value resilience, positivity, and the drive to succeed—together. Join a global leader where your expertise will help shape the future of secure and seamless IT services.