Be Part of Something Iconic

Welcome to InterContinental Melbourne The Rialto—where 1890s gothic architecture meets Melbourne’s buzzing Collins Street. More than just a hotel, we’re a place where heritage, luxury, and world-class hospitality collide.

As part of InterContinental Hotels & Resorts, the world’s first truly global luxury brand, we’re proud to deliver unforgettable experiences and share Melbourne’s best-kept secrets with our guests. Now, we’re looking for someone like you to join our Front of House crew.

What your day could look like

• Be the warm welcome that kicks off memorable stays
• Help with luggage, valet parking, transport, and those little details that make a big difference
• Stay one step ahead—anticipating needs before guests even ask
• Jump in to support your team with whatever’s needed to make the magic happen

What we’re looking For

• A manual driver’s licence (yep, unrestricted)
• Great communication skills—you’ll handle compliments and concerns with ease
• Problem-solving smarts that turn challenges into “wow” moments
• Energy and fitness to keep up in an active, on-your-feet role (don’t worry—we’ve got gear to keep you safe)
• Team spirit—you thrive in a fast-paced, “all hands on deck” environment
• Flexibility—rosters cover weekdays, weekends, nights, and public holidays

What you’ll get from us

• Competitive pay that rewards your effort
• Full uniform + global hotel discounts (yes, globetrotting perks)
• Top-tier training and real growth opportunities
• A supportive culture where you can be 100% yourself
• Wellbeing support through our myWellbeing framework—because feeling good at work and at home matters

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.