Job Description

Job Title: Administrator, Claims

Job Summary:

The Claims Administrator, performs investigation, evaluation, and resolution of the lowest value cargo loss and damage claims. Little to no familiarity of standard operational concepts, practices, or with company policies and procedures. Relies upon experienced investigators as mentors. A very limited degree of creativity and latitude is expected or allowed. Duties include; carrier liability determination; no negotiation of claim settlements with customers; minimal interaction with internal and external customers, departments, and service center management. Contribute to company profits by accurately enforcing the contractually legal limits of liability for claim payments.

Job Responsibilities:

• Basic carrier liability and the ability to work fast and efficiently.
• Exceptional organizational skills, as they relate to work load management.
• The individual must be self-motivated and goal oriented relying upon more skilled investigators as coaches.
• Process a large volume of low value claims quickly.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S
• High-School, GED, and/or Associates degree, or 0-1 years in related work experience
• Employer will not sponsor visas for position
• Above average organizations skills and ability to work quickly, accurately, and efficiently in a high volume workload environment
• Transportation courses preferred

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.