At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of Defense, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like an environment where you can thrive, keep reading!

The Salesforce Administrator functions as an admin-developer hybrid, supporting Salesforce delivery through configuration-driven solutioning, development support, and close collaboration with technical and business teams. This role focuses on implementing and supporting platform functionality using Low-Code / No-Code tools, contributing to sprint execution, release readiness, UAT coordination, and production support. The Salesforce Administrator advises stakeholders on platform best practices and change impacts while ensuring solutions are scalable, accessible, and aligned to delivery and operational goals.

DUTIES AND RESPONSIBILITIES:

· Implement configuration-driven Salesforce solutions aligned to user stories and sprint objectives using Low-Code / No-Code (LCNC) tools.

· Build and maintain Salesforce components including objects, fields, Flows, approval processes, validation rules, record types, page layouts, and complex sharing models.

· Develop and maintain reusable components and standardized configurations to improve delivery consistency and team productivity.

· Collaborate with developers to support customizations, integrations, and enhancements.

· Support integrations with third-party systems, APIs, and built-in connectors in coordination with developers and architects.

· Participate in sprint planning and backlog refinement, contributing to story breakdown, task estimation, and implementation approach.

· Support release planning and coordinate User Acceptance Testing (UAT), including writing and executing test scripts.

· Partner with QA teams to identify, track, and resolve defects using tools such as Jira.

· Assist with troubleshooting and resolving production issues, supporting root cause analysis and remediation.

· Collaborate with platform architects on design decisions, configuration strategy, and delivery tradeoffs.

· Partner with UI/UX specialists to implement front-end designs that support usability and accessibility requirements.

· Ensure solutions meet accessibility standards, including Section 508 compliance.

· Support data preparation, validation, cleansing, deduplication, and migration activities to maintain data integrity.

· Maintain delivery-focused documentation for configurations, processes, and implemented solutions.

· Manage user access and security including user accounts, profiles, permission sets, and role hierarchy.

· Create and optimize reports and dashboards to support business insight and decision-making.

· Monitor platform health, including storage usage, login activity, and release impacts.

KNOWLEDGE AND SKILLS REQUIRED:

· 3–6 years of experience in Salesforce administration or configuration-driven delivery roles.

· Strong hands-on experience supporting Salesforce implementations using declarative tools, particularly Flow.

· Experience supporting development teams through configuration, testing, release activities, and ongoing delivery support.

· Experience working in Agile delivery environments, including sprint planning, UAT, and iterative releases.

· Experience partnering with developers, QA, and release management teams.

· Familiarity with Salesforce modules such as Service, Sales, Marketing, Commerce, or Data Cloud.

· Experience using work management and defect tracking tools such as Jira.

· Experience configuring and managing Salesforce security, including org security settings, field-level security, sharing rules, and audit logs.

· Experience creating and optimizing reports and dashboards to support business stakeholders and decision-making.

· Strong analytical and problem-solving skills, with the ability to translate business needs into effective Salesforce solutions.

· Clear written and verbal communication skills, including the ability to document configurations and processes.

· Ability to work independently, manage competing priorities, and support multiple requests simultaneously.

KNOWLEDGE AND SKILLS DESIRED:

· Experience working with Federal agencies, particularly the Department of Veterans Affairs, is a plus.

· Familiarity with integration platforms and tools such as MuleSoft.

· Exposure to reporting, analytics, or visualization tools such as Tableau.

· Experience supporting integrations with Microsoft products such as Exchange, Teams, SharePoint, or Power BI.

· Understanding of Salesforce deployment and release concepts.

· Certifications such as Salesforce Administrator (ADM-201), Advanced Administrator (ADM-211), or Platform App Builder.

EDUCATION:

· Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent experience.

CLEARANCE:

· Must be able to obtain and maintain a Public Trust clearance.

WORK LOCATION:

· Remote

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

This position requires U.S. citizenship or Green Card.

Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.