Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Provide hands-on support for enterprise server and virtualization environments across distributed infrastructure platforms.

- Plan, build, deploy, and maintain systems across Windows, Linux/Unix, and virtualized environments, including Hyper V clusters and Wintel platforms.

- Execute system provisioning, configuration, patching, and lifecycle management activities to ensure stable and secure operations.

- Monitor system performance, availability, and health, identifying and resolving issues to maintain continuous operations.

- Respond to incidents and perform troubleshooting, break-fix support, and service restoration across infrastructure components.

- Support virtualization operations, including VM provisioning, image building, and management using tools such as SCCM and related platforms.

- Assist with system migrations across data centers, on-premises environments, and cloud platforms while minimizing disruption.

- Coordinate with security, network, and operations teams to maintain compliance and protect system integrity.

- Support disaster recovery readiness by maintaining runbooks, executing backup validation, and supporting recovery activities during incidents.

- Maintain technical documentation, operational procedures, and reporting artifacts to support auditability and consistent service delivery.

Job-Specific Minimum Requirements:

- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.

- This role is hybrid, allowing for remote work, but requires the ability to work onsite at one of the following locations in Northern Virginia: Springfield, Herndon, or Ashburn.

- Experience supporting enterprise server and operating system environments (Windows, Linux/Unix).

- Hands-on experience with system administration, provisioning, and patch management.

- Familiarity with virtualization platforms (e.g., Hyper V, VMware) and VM lifecycle management.

- Experience supporting incident response, troubleshooting, and system restoration activities.

- Basic knowledge of monitoring tools and system performance management.

- Understanding of backup, recovery, and disaster recovery processes.

- Ability to follow standard operating procedures and technical documentation.

- Ability to collaborate effectively within cross-functional IT teams.

- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).

- 7+ years of experience in systems engineering, system administration, or infrastructure support within enterprise environments.

Preferred Skills and Qualifications:

- Experience with Windows Server, Linux/Unix systems, and virtualization platforms.

- Familiarity with SCCM, image management, and deployment tools.

- Experience supporting hybrid infrastructure environments (on-premises and cloud).

- Knowledge of ITIL-based operations and incident management processes.

- Exposure to large-scale, multi-site enterprise environments.

- Strong troubleshooting, documentation, and operational support skills.

- Ability to support 24/7 operational environments as needed.

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Minimum Requirements

TCS220, T4, Band 7

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews, -please contact People Operations at applicantaccom@maximus.com .

Minimum Salary
$75, 000.00

Maximum Salary
$115, 000.00