Harbor Group Management Company, a Norfolk, Virginia based real estate investment and property management firm, has an immediate need for a Director of People Experience at our corporate office in Norfolk, VA. Are you the one?

Job Summary: This role will lead and shape our HR Business Partner function to drive the engagement and retention of team members with a specific focus on performance management, employee relations, people experience & employee lifecycle from onboarding to exit.

Key Responsibilities.

• Design and implement comprehensive performance management frameworks that align individual goals with organizational objectives.
• Develop and maintain team member listening strategies, including surveys, focus groups and feedback channels.
• Oversee the employee lifecycle, from onboarding to exit, ensuring positive touchpoints throughout.
• Create and execute initiatives that enhance workplace satisfaction and engagement.
• Partner with the Learning & Development team to design, promote and successfully implement management training initiatives to develop talent from within the organization, ensuring a strong pipeline of future leaders.
• Lead and oversee investigations, ensuring timely and fair resolution of workplace disputes and grievances.
• Develop and implement comprehensive employee relations strategies to enhance workplace culture and employee engagement.
• Prepare and present reports on employee relations metrics identifying trends and outcomes to senior leadership.
• Provide guidance and coaching to senior leadership on employee relations matters, including performance management, disciplinary actions, and conflict resolution.
• Partner with Talent Acquisition team to lead the due diligence of people during acquisition activities through integration, change management strategy and implementation.
• Partner cross-functionally to identify key people initiatives and innovative solutions related to the team member experience.

Qualifications and Experience.

• Bachelor's degree in human resource management or related field.
• Minimum of 10 years of human resources experience, with 5 years in a leadership role.
• SHRM SCP or SPHR certification preferred.
• Strong knowledge of local, state, and federal employment and fair labor laws, practices, and regulations.
• Exceptional communication, interpersonal, and leadership skills.
• Strong collaborator that is capable of building and managing strong working relationships across organizational boundaries.
• Demonstrated ability to maintain the highest levels of confidence and build trust.
• Are hands-on, results-driven, and self-motivated with the ability to multitask and prioritize in a dynamic environment, while having fun!
• Ability to conceptualize and research new ideas; detail-minded; strong change management and highly effective problem-solving skills.
• Business acumen with experience in quantitative results and KPIs measurement.
• Are adaptable and can navigate ambiguity and can therefore balance big picture strategic long-term thinking and short-term tactical execution.

The Perks.

• A comprehensive benefits package that includes competitive salaries and incentive plans, as well as an extensive list of health and retirement options.
• An environment that supports learning and development through our in-house education program along with providing tuition reimbursement and external training with industry leaders.

• Volunteer and community service opportunities through our HG Cares Employee Volunteer Program.
• Recognition and awards, a generous employee referral program, and an employee apartment discount at a Harbor Group community.
• Our office is conveniently located in downtown Norfolk within walking distance of the Waterside District.
• Access to cafes, car washing service and a free gym, all within our office building.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.