Accounting Operations Specialist

Location: Onsite, Norfolk, Virginia Corporate Office

Status: Full Time, Non-Exempt

JOB SUMMARY: The Accounting Operations Specialist is responsible for identifying, researching, and managing unclaimed funds. This position also serves as the backup to the Accounting Operations Supervisor, who coordinates the connection and disconnection of utility systems and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management.

Research and Identification:

I nvestigate and identify accounts and assets that have been classified as unclaimed or abandoned, including uncashed checks.

Conduct research using internal and external databases to trace the rightful owners of unclaimed funds.

Verify ownership and ensure all necessary documentation is obtained to release funds to the rightful claimant.

Processing and Documentation:

Review and process unclaimed property reports in accordance with state and federal laws.

Prepare reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and relevant correspondence.

Ensure compliance with state-specific unclaimed property laws and filing deadlines for property reports.

Compliance & Regulations:

Stay current on federal and state regulations regarding unclaimed property and unclaimed funds reporting.

Ensure compliance with state escheatment laws and other legal requirements for unclaimed funds.

Maintain confidentiality and security of sensitive financial data duri ng the claims process.

Customer Service:

Provide excellent customer service by answering inquiries from agencies, claimants, and internal teams about unclaimed property status or claims process.

Act as a liaison between the organization, state agencies, and claimants to ensure smooth claims resolution.

Reporting & Auditing:

Assist in preparing annual reports and filings for unclaimed property, ensuring all necessary documents are submitted by deadlines.

Participate in audits or reviews of unclaimed funds to ensure accuracy and compliance.

Prepares HUF work monthly to tie to the reconciled balance provided by the Corporate Accountant.

Utility Payments & Processing of Utility Deposits:

Serve as a backup for making utility payments

Serve as a backup for researching utility deposits

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma, plus 1-3 years of experience in accounting, finance, or a related field, with specific experience in unclaimed property or claims processing (preferred)

Good organization skills with the ability to prioritize and multi-task under tight deadlines and in a fast-paced environment

Very strong Microsoft Office skills, along with the technical aptitude to learn MRI and Yardi accounting systems

Self-motivated and able to work independently and collaboratively

Strong oral and written communication and listening skills

Ability to assimilate and summarize large quantities of data precisely and succinctly

AMERICANS WITH DISABILITY SPECIFICATIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

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WHAT WE OFFER:

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.