Customer Service Representative

Posted: Friday, 10 October 2025
Valid Thru: Sunday, 09 November 2025
Index Requested on: 10/10/2025 20:18:04
Indexed on: 10/10/2025 20:18:04

Location: Chesapeake, VA, 23320, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Engine Systems Inc is hiring!

Description:

Overview

Marine Systems, Inc is hiring a Customer Service Representative - Chesapeake, VA 23320

Responsibilities

  • Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by
  • Ascertains and verifies credit rating of customer and applies to quotation or
  • Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
  • Computes price, discount, and shipping charges as
  • Initiates purchase
  • Informs purchasing of the need to satisfy orders that are on back order and/or that require special
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Follows up on orders to ensure delivery by specified dates.
  • Recommends type of packing or labeling needed on
  • Resolves customer complaints within limits of
  • Enters ordered parts on sales orders and prints pick tickets for such
  • Pulls parts from the shelves using created pick tickets as per sales orders, where applicable
  • May perform warehouse duties, where applicable
  • Required to be on call for afterhours parts and service
  • Other duties as assigned


Qualifications

  • Sales knowledge
  • Knowledge of Microsoft Office and Oracle
  • Excellent interpersonal and communication skills
  • Requires a high school diploma or equivalent and 0 - 3 years of experience in the field or related area

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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