We're looking for a motivated and customer - focused Inside Sales Representative to join our team and play a key role in driving revenue while delivering an exceptional customer experience. In this role, you'll be on the front lines-engaging with new and existing customers by phone and email, responding to demo requests, answering questions, and guiding customers to the right solutions. You'll balance sales, service, and relationship - building, helping customers understand and succeed with our solutions while identifying opportunities to grow and retain business.

If you're energized by making sales, enjoy helping people, learn new products quickly, and take pride in delivering outstanding service in a fast - paced environment, this is an opportunity to build your skills, make a measurable impact, and grow your career in inside sales.

Summary of Responsibilities:

• Make sales
• Aid customers via phone or email. Typical calls include - demo leads, new customers, and existing customers with questions or concerns involving products.
• Proactively call or email demo leads or potential customers, those who have requested information or a demo
• Assist and provide all potential or current customers with the tools needed to use software
• Assist and provide training options available for software

Essential Functions:

• Make Sales and provide excellent Customer Service
• Take incoming calls with a willingness to help:
  • Potential new customers
  • Existing customers with issues needing help but not sure who to contact
  • Existing customers who have questions regarding changes applicable to them
  • Existing customers needing to change licenses on current accounts
• Enter customer information, orders, and won opportunities into sales database
• Proactively call and email potential customers who have requested information or demo of our software products
• Assist technical support as needed or asked
• Respond to emails sent to Xsales mailbox, We're Listening Feedback, or any possible lead that could result in a potential customer

Job Qualifications:

• Associate degree or equivalent work experience
• Construction, property insurance, or equivalent industry experience preferred
• Previous training on Telephone etiquette, helpful
• Previous selling experience, helpful
• Strong organizational, planning and coordination skills
• Strong detail-orientation skills
• Ability to manage time, multi-tasking, managing competing priorities
• Ability to work independently and collaboratively to achieve exceptional results
• Strong communication and interpersonal skills
• Customer service focus and skills
• Exceptional problem solving, analysis and negotiating skills
• Able to learn new things quickly
• Positive attitude and pleasant disposition

Working Conditions:

• General office working environment
• Occasional additional hours required as needed to meet call load

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7, 000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions - delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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