Job Description

WAGE: $29.85 - $44.77

DEPARTMENT: Library

PERSONNEL STATUS: Part Time FLSA Exempt

BENEFITS: sick, vacation, retirement/401K

The library seeks a proactive, customer service-oriented person with the relevant experience and credentials to play a key role in ensuring a safe and welcoming environment for library visitors and staff.

JOB OVERVIEW:

As a member of the Library's management team, under the supervision of the branch manager, this employee works to maintain a safe, secure environment for Library patrons and employees, while upholding the Library's Code of Conduct and Radical Civility customer service philosophy; interacts with patrons in a positive and professional manner and provides support and backup for public services employees to prevent/handle incidents; prevents loss and damage by documenting and reporting irregularities.

ESSENTIAL FUNCTIONS:

Assume first-line managerial responsibility for a library building, employees, and operations in the absence of a branch and assistant branch manager

Perform supervisory duties related to daily operations, employee performance, and activities in a branch environment

Contribute to performance review process through the provision of input to division manager for quarterly updates and end of year reviews

Immediately respond to emergency situations, prioritizing life/safety and compliance with Library's emergency procedure and following chain of communication and authority at building and System level

Complete incident report forms and log entries according to procedure

Respond to security gate alarms according to procedure

Prevent/reduce vandalism and damage to restrooms by managing inspection procedures

Manage regular walking rounds of the Library's interior, exterior, and parking areas, and addressing, documenting, and reporting irregularities, safety hazards, and incidents

Manage, report, and document accidents and incidents that occur on Library property

Manage integrity/security of non-public spaces such as mechanical room and employee entrances, addressing/reporting leaks, alarms, and other compromises to patron and employee safety

Educate and inform the public of Library policies and procedures, to promote compliant behaviors

Appropriately address Code of Conduct violations, communicating complex situations to building manager and following procedures to mitigate behavior

Provide training and coaching for public services employees on security issues and best practices

Comply with GRAMA laws and follow established procedures in accessing surveillance video

Work collaboratively with Librarians, to select, evaluate, and deselect print and nonprint materials using core collection guides, professional journals, and other industry tools and resources, adhering to the System collection management policies and procedures, and focusing on a subject specialty, as relevant to area of expertise

Provide ready reference, readers' advisory, and referral services for all ages, in person, over the telephone, and online

Serve as a notary public, providing notarization services to the public in accordance with state laws and regulations

Evaluate and recommend procedures and policies with emphasis on safety and security

Participate in Library outreach activities and events on an occasional basis, to establish cordial relations with community members

Understand the Library's role in meeting the needs of all patrons, including those with special needs and from diverse backgrounds

Protect the safety, appearance, and condition of Library facilities and property

Any one position may not include all of the duties listed, nor do the listed examples include all duties which may be found in positions of this class. Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

SUPERVISORY RESPONSIBILITIES:

Train and assign workflow responsibilities, and evaluate and recommend personnel actions for support employees, to promote a competent workforce to achieve and deliver superior library service

Manage workflow, scheduling, and use of leave

EDUCATION/EXPERIENCE:

Education: Master's degree from an accredited university in criminal justice, sociology, psychology, pre-law, emergency management, or a related field, or equivalent combination of education and experience that provides the required knowledge and abilities for the position

Experience: At least two years' relevant experience in holding people accountable for their behavior in a public environment while protecting assets from vandalism/theft

KNOWLEDGE, SKILLS, AND ABILITIES (KSA):

Knowledge of: Understanding of the relationships and responsibilities of Library divisions and buildings; Understanding of Library mission and roles, and the general role of public libraries within a community; Familiarity with standard software used in business applications such as Microsoft products, especially Word and Excel; Familiarity with current Web applications such as search engines, email interfaces, social media, and eBook and eAudio applications/commonly used devices; Knowledge of community resources (safety, emergency, social services)

Skills and Abilities to: Ability to act calmly and with composure during difficult situations; Ability to negotiate in a firm and diplomatic manner; A commitment to public service and the ability to work well with a diverse patron base, including during times of high stress or emergency; Ability to work a flexible schedule subject to the needs of security in a public service organization; Ability to work alone or as a team member to accomplish results; Ability to implement Library Board policies and procedures;

YOUR SPECIAL QUALIFICATIONS :

Availability to work on site for morning, afternoon, evening, weekend, and some holiday shifts

Pre-employment drug screening and criminal background check required

Engage with high-risk populations

First Aid/CPR certification preferred

Preference given for fluency in more than one language

Remote work is not authorized

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this position, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee regularly moves about indoors in a public service environment, and outdoors on Library grounds, year-round.

Employees must be able to work a flexible schedule subject to the needs of security in a public service organization, with an emphasis on afternoon, evening, and weekend hours, which are peak service times; rotating shifts (seven days a week) and designated holidays on which the Library remains open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.

Professional employees (Administrators, Business Managers, Librarians, and Specialists) are exempt from the Fair Labor Standards Act. They may be required to adjust their work responsibilities to accommodate emergencies, special projects, etc.; and to cover for those employees who may be on vacation, sick leave, etc.

About Us

Founded in 1850, Weber County occupies a stretch of the Wasatch Front, part of the eastern shores of the Great Salt Lake, and much of the rugged Wasatch Mountains.

The Weber Center is located at 2380 Washington Blvd, Ogden, UT 84401

Contact the Human Resource Department with any questions at 801-399-8623 or by email at humanresources@webercountyutah.gov

https: //www.webercountyutah.gov/