Essential Duties and Responsibilities:

Responsible for the handling of any account that is considered in a collection/distress situation within a specific portfolio. The areas of responsibility include:

• Responsibility for outbound and inbound collections calls
• Oversight and customer communication regarding payment negotiations and changes in payment plans within the guidelines of the Bank
• Updating reports for tracking of departmental collection metrics
• Assist with sending out Default letters with accounts that are in default for various reasons
• Other duties as assigned

Education and Experience Requirements:

• 2+ years of successful work experience in a commercial collection environment
• Successful work experience in a collateral related collections environment a plus
• Experience working with repossession agencies and auctions a plus
• Experience in the banking or financial services industry a plus

Knowledge, Skills, and Abilities Requirements:

• Ability to work independently and with minimal supervision
• Strong time management skills
• Excellent analytical and problem-solving skills
• Demonstrated ability in communicating effectively, both verbally and in writing
• Willingness to change direction with short notice and thrive in a dynamic environment
• Ability to effectively work with others and maintain a positive demeanor
• Strong Microsoft application knowledge (Excel, Word, and Outlook) and aptitude for grasping and using various bank software applications such as Precision, etc.
• The ability to extract, compile, analyze and report data from core systems is a plus but not required
• Familiarity of Class 8 trucks, Dry van trailers, reefer trailers and other over the road equipment a plus but not required

TAB Bank Offers:

• Onsite Gym
• Tuition Reimbursement
• Paid Holidays
• Gym Reimbursement
• College Scholarships for Employees and Families
• 401(k)
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• I Made the Grade
• Holiday Club Program
• Medical, Dental, Vision, Life and AD& D, Voluntary Disability, Flex Spending & Dependent Care

TAB Bank will not sponsor applicants for work visas.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.