As an End User Sales Representative, this position plays a key role in a team-based sales and customer service environment, supporting end users through strong communication, integrity, and organization. The role focuses on collaborating with internal teams to deliver responsive, service-driven sales support while helping develop and maintain end user relationships. Success in this position requires a customer-first mindset, effective time management, and the ability to contribute to shared sales strategies rather than operating independently. This role supports and participates in sales calls with existing and prospective End User Customers to help identify needs and create opportunities for Doors, Frames, Hardware, and Division 10 solutions. The objective is to work as part of a team to provide value, consistency, and trusted support to customers in markets such as K‑12 Schools, Healthcare, and Colleges and Universities.

Essential Functions

• Perform required administrative and CRM-related tasks, including accurate documentation of sales activities, entering orders, creating submittals,
• estimating, and following up on proposals
• Work collaboratively with internal sales, operations, and support teams to ensure customer needs are met and sales goals are achieved
• Contribute to a team-oriented sales environment, supporting shared objectives and branch initiatives
• Demonstrate a positive, solutions-focused "yes" attitude when responding to customer needs, internal requests, and new challenges
• All other duties as assigned

Minimum Qualifications

• Strong Customer Relations skills
• Strong Verbal and written communication skills
• Proficient computer skills including: Microsoft Office Suite
• Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities

• Flexible and adaptable mindset when priorities shift or challenges arise

• Willingness to take ownership of responsibilities with a proactive, can-do attitude
• Strong Team Collaboration skills with the ability to work towards collective sales goals
• Detail-oriented with the ability to balance sales activities and administrative duties efficiently

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.

Work Environment
This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.

Qualification Requirements
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.