The Desktop Support Technician provides day-to-day technical support for Sotera Health employees, addressing hardware, software, and network-related issues. This role delivers responsive and customer-focused service, ensuring timely resolution of incidents and service requests. The technician supports the deployment, maintenance, and troubleshooting of desktop computers, laptops, mobile devices, and related equipment while collaborating with IT teams to maintain consistent and efficient operations across the organization. The position is based at Nelson Labs in Salt Lake City, UT and requires in office support 5 days a week, Monday - Friday.