Job Description

Lab Operations Manager

Location:

Salt Lake City, UT

Job summary:

Lab Operations Manager - Healthcare Reprocessing

At Nelson Labs, our Healthcare Reprocessing team plays a vital role in validating cleaning and sterilization processes that help ensure reusable medical devices are safe for patients worldwide.

We're looking for a hands-on people leader ready to step into a meaningful management role within a regulated laboratory environment. This position is ideal for a developing operations leader who enjoys coaching teams, improving processes, and driving day-to-day execution.

This role reports to a Senior Lab Operations Manager and supports departmental strategy.

Team Leadership & Development

• Lead, coach, and support a team of laboratory professionals.
• Conduct regular 1: 1 meetings and performance discussions.
• Partner with HR and senior leadership to support engagement and development.
• Help build bench strength and technical capability within the department.
• Foster a collaborative, accountable team culture.

Operational Execution

• Oversee daily workflow and scheduling to ensure timely test completion.
• Monitor key production and quality metrics.
• Identify process improvement opportunities to increase efficiency.
• Support resource planning and supply coordination.
• Escalate operational or client concerns appropriately and help drive resolution.

Quality & Compliance

• Ensure adherence to GMP, GLP, ISO, and internal quality standards.
• Support audit readiness and documentation accuracy.
• Partner with Quality Assurance to resolve deviations and improve processes.
• Champion safe laboratory practices.

What Makes You a Strong Fit

• Experience leading teams.
• Solid understanding of quality systems and compliance standards.
• Strong organizational skills and ability to manage competing priorities.
• Comfortable having performance conversations and addressing team challenges.
• Data-minded and solutions-oriented.

Education & Experience Requirements

• Bachelor's degree required.
• Demonstrated potential for people leadership, with prior supervisory or team lead experience preferred.
• Laboratory science education, experience, or relevant certifications strongly preferred.
• Business or management coursework, training, or practical experience is a plus.

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3, 000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5, 800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.