Warranty Repair and Return

Posted: Friday, 27 March 2026
Valid Thru: Sunday, 26 April 2026
Index Requested on: 03/27/2026 08:36:08
Indexed on: 03/27/2026 08:36:08

Location: Salt Lake City, UT, 84101, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

LEER Group is hiring!

Description:

Overall Responsibilities:

Returns and Repair is part of the Warranty team, acting as an expeditor between operations, customer service, warranty, and quality.

RESPONSIBILITIES:
  • Create garage report.
  • Communicate with the Warranty Manager to ensure smooth and seamless processing of warranty claims.
  • Work through RMAs on new returns to create SV tickets.
  • Work with transportation to ensure pink sheets are printed for caps.
  • Expedite warranty claims and prioritize order of repairs on warranties.
  • Create MRB for parts.
  • Communicate status of repairs on dealer inquiries
  • Prep warranty caps/covers for repair.
    • Windows out for window leaks
    • Remove the doors if necessary.
    • Remove any components needed for headliner replace/repair.
    • Spot in repairs
    • Fiberglass matting
  • Work with production to work warranty claims into line if necessary.
  • Repair caps that can be repaired without additional support
  • Organize and understand where caps are in the yard.
  • Move caps through JDE to completion.
  • Maintain and track list of stock caps in the yard.
  • Help other departments as needed.
Characteristics and skills:
  • Excellent organizational skills and attention to detail.

  • Strong analytical and problem-solving skills.

Must be able to manage multiple priorities and collaborate cross-functionally with on-site and remote teams to achieve results.

Educational and other requirements:
  • High School Diploma required or equivalent years of experience in clerical, accounting, or finance.
  • Work well within a team environment. Willingness to work a flexible schedule. Work requires weekend and/or evening work.
  • Ability to multitask, effective time management skills and a basis for action.
  • Must have fluent computer skills in Microsoft Office and related software packages.
  • Excellent written and verbal communication skills.
  • Mature judgment and decision-making ability.
  • Strong project management skills and the ability to work unaided if needed.
  • Adaptability and flexibility dealing with changing market and economic conditions.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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