Are you outgoing, knowledgeable, and service-oriented? Do you enjoy building relationships and providing an excellent customer experience? Do you like to lead others? If so, we'd like you to join our team as a Showroom Supervisor.

About the Role:

You will:

• Oversee aspects of personnel performance, sales, operation, and financial performance in the showroom.
• Supervise a team of showroom sales personnel.
• Provide training and guidance to the Showroom sales team to ensure their ability to meet sales and customer service goals.
• Help establish individual sales goals and hold salespeople accountable for achieving goals.

• Serve as an escalated point of contact for customers with inquiries or concerns and ensure high level of customer satisfaction.
• Assist showroom customers, assessing their needs, guiding their product selections and successfully closing the sale.
• Analyze financial reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets and increase ROI, and profit sharing.
• Effectively manage customer contacts and relationships providing excellent customer service, building sales volume, and constantly increasing overall customer satisfaction.
• Build relationships in the community through local marketing efforts, hosting special events to build a repeat and new customer base, and attending industry-related vendor functions and professional events.

• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets - buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by management.

About You:

• 3+ years of experience in showroom sales

Our ideal candidate will also:

• Possess proven knowledge of kitchen and bath design trends and effective sales techniques.
• Possess leadership qualities and be viewed as a leader.
• Have experience promoting a productive and positive team environment and coaching staff to do their best work to achieve the highest levels of sales and customer satisfaction.
• Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze customer data.

• Possess a strong work ethic and a high standard of integrity.
• Be able to build and maintain quality relationships with co-workers, customers, and vendors.
• Demonstrate strong personal sales skills and the ability to lead a highly effective sales team.
• Be able to interpret financial report data to determine success/failure of plans and to take appropriate action to adjust business plans ensuring success.
• Be able to learn and operate the computer related systems used to process orders.
• Be able to read, write, speak and understand English.

Other details

• Pay Type Hourly

Apply Now

• Hajoca, 2205 S 400 West, Salt Lake City, Utah, United States of America