The Distribution Operations Manager reports to the Director of U.S. Manufacturing & Utah Distribution and oversees all distribution activities at the Utah facility. This role leads Team Leads and Associates across shipping, receiving, inventory, and WMS support functions. The position is responsible for driving safe, efficient, and high-quality operations to ensure timely, accurate delivery for customers across the Western U.S.

Responsibilities

• Own safety, quality, productivity, and team engagement across all warehouse operations, including shipping, receiving, inventory, and WMS support.
• Build and sustain a strong team culture by clearly defining roles, ensuring effective training, recognizing performance, and addressing performance gaps.
• Partner with the Manufacturing and Value-Added Services Supervisor to foster a “One Team” culture and optimize overall facility performance.
• Maintain operational consistency by owning and enforcing Work Instruction Sheets (WIS) and standardized processes.
• Champion workplace safety by proactively identifying and mitigating risks to prevent injuries.
• Drive customer satisfaction by analyzing quality issues, sharing insights with the team, and implementing corrective actions to reduce errors over time.
• Leverage systems and data (WMS, TMS, LMS, etc.) to monitor performance, generate insights, and guide decision-making.
• Manage labor costs by improving productivity and ensuring efficient resource utilization.
• Lead continuous improvement initiatives to streamline processes and remove operational barriers.
• Model and promote company values, setting the standard for team behavior and performance.
• Maintain regular communication with team members to clarify expectations, provide feedback, and support development and growth.

Education & Experience

• High school diploma or equivalent required; bachelor’s degree preferred (Supply Chain, Business Administration, or related field).
• 5+ years of experience in distribution or manufacturing operations preferred.
• 5+ years of leadership experience preferred.
• Experience with warehouse management systems; familiarity with NetSuite WMS, Shiphawk, or Easy Metrics is a plus.
• Strong interpersonal and relationship-building skills, with the ability to support and engage team members effectively.
• Experience partnering with Human Resources to support both on-site and remote employees.
• Strong decision-making and problem-solving abilities, with the capacity to analyze and apply data.
• Working knowledge of OSHA safety standards and proactive safety management practices.
• Demonstrated accountability, reliability, and results-driven mindset.
• Proficiency in Microsoft Office and warehouse/ERP systems (e.g., NetSuite, timekeeping platforms).

Essential Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch; and talk and hear. The employee frequently is required to walk, lift, and manipulate 75 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception.

Supplemental Information

This description is based on management’s assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not purport to be a complete list of all the elements of the job. Management reserves the right to modify the description at any time or vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, staffing, or customer needs.

Employment Overview

Bob Barker Company is an Equal Opportunity Employer committed to creating a welcoming environment for all team members. Bob Barker Company maintains Affirmative Action Plans for individuals with disabilities and protected veterans.

Bob Barker Company follows the federal Fair Chance Act and will consider qualified applicants with arrest and conviction records in a manner consistent with applicable federal, state, and local law.

Bob Barker Company is a Drug-free workplace. Upon receipt of an offer of employment, a pre-employment drug screen is required.

Bob Barker Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.