F2F Analyst I

Posted: Wednesday, 27 August 2025
Valid Thru: Friday, 26 September 2025
Index Requested on: 08/27/2025 08:20:30
Indexed on: 08/27/2025 08:20:30

Location: Irving, TX, 75039, US

Industry: Energy and Utilities
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Vistra Retail Operations Company is hiring!

Description:

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

The Residential Face-to-Face (F2F) Analyst position is responsible for direct engagement with F2F internal teams and external partners to deliver key insights from data analysis to support effective decision making and drive competitive advantage. Reporting to the F2F Analytics Manager, key responsibilities will require the ability to explore various datasets, learn and recorded data processes, root cause analysis data issues, and effective relationship building and communication.

Job Description

Key Accountabilities

•Explore F2F datasets to uncover insights supporting decision making and process improvement
•Use visualizations to effectively communicate data insights with internal and external stakeholders
•Collaborate with field and operations teams to outline key KPIs to drive effective analysis
•Partner with analytics team developers to learn and outline data definitions and process flows
•As needed, train internal and external partners on data processes, use, and interpretations

Education, Experience, & Skill Requirements

•0 to 1 years of relevant experience
•Knowledge of competitive energy industry beneficial
•Proven analytical and communication skills
•Ability to work independently and drive positive change
•Experience using Microsoft Office; particularly Excel
•Experience working with complex datasets a plus
•Experience gained through college degree programs and/or certifications is applicable to above skills

Key Metrics

•Achievement of channel sales, PUC, and margin goals
•Understanding of business strategies, rules, and dynamics
•Effective communication of data insights and processes with stakeholders
•Data analysis, KPI accuracy, and insight quality
•Effective data and process documentation
•Achieve goals and deadlines

Job Family

Sales

Company

Vistra Retail Operations Company

Locations

Irving, Texas

Texas

We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@ vistraenergy.com to make a request.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

Apply Now