USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The Admissions Team Intern will support the centralized Admissions team in managing patient referrals, maintaining accurate documentation, and assisting with operational reporting. This internship provides exposure to healthcare operations and the patient admissions process within a fast-paced healthcare environment.

The intern will collaborate with Admissions Coordinators, Triage Nurses, and operational leadership to support referral processing activities and assist with reporting on admissions activity and performance.

This role is ideal for students or early-career professionals interested in healthcare administration, healthcare operations, or data analytics.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

Referral Processing & Operational Support

• Assist the Admissions team with referral intake support activities, including document organization, data validation, and system updates.
• Help ensure required patient documentation and records are properly indexed and available for review.
• Support tracking of referral status and follow-up activities to ensure timely progression through the admissions workflow.
• Assist with preparing referral summaries and supporting documentation for clinical review when needed.
• Maintain accurate documentation of referral activities within admissions systems.

Data Tracking & Reporting

• Compile admissions activity reports including referral volumes, referral status, and outcomes.
• Assist in reviewing dashboards and spreadsheets used to track admissions team performance and referral progress.
• Support the preparation of basic reports or presentations for internal team meetings.

Cross-Functional Collaboration

• Work closely with Admissions Coordinators and clinical staff to understand the end-to-end admissions workflow.
• Participate in team meetings and support coordination between admissions and clinic teams as needed.
• Provide administrative and operational support to the admissions leadership team.

Learning Objectives

During the internship, the candidate will gain experience in:

• Healthcare admissions and patient referral workflows
• Healthcare operations and administrative coordination
• Data tracking and reporting within healthcare systems
• Collaboration across clinical and operational teams

• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.