Job Title: Head of FTZ (Free Trade Zone) Product Strategy
Location: Dallas, TX

Reports To: Head of DCS

Role Summary
The Head of FTZ owns the end to end Free Trade Zone product strategy for DCS in the U.S., setting the vision, roadmap, and commercial model to scale a compliant, high value FTZ offering. This leader integrates market development, solution architecture, technology enablement, and operational governance to deliver measurable duty/tax optimization and best in class cycle time

What You’ll Do

• Define and own a multi‑year U.S. FTZ strategy, including target segments, value propositions, pricing architecture, and prioritized site/network expansion.
• Establish and govern the FTZ product roadmap, including weekly entry optimization, direct delivery, production authority integration, zone‑to‑zone transfers, e‑commerce flows, and bonded/FTZ hybrid solutions.
• Develop and deliver clear FTZ value propositions, sales tools, and customer success stories that accelerate pipeline conversion and revenue growth.
• Own FTZ pricing and margin strategy, ensuring profitable growth through disciplined deal structuring and discount governance.
• Partner closely with Sales to qualify opportunities, shape winning solutions, and lead FTZ strategy for complex and strategic deals.
• Partner with IT/Product to deliver digital visibility and control (dashboards, exception management, admissibility checks, event triggers, audit trails).
• Define and monitor FTZ KPIs: admission timeliness, weekly entry on time rate, inventory accuracy, audit outcomes, exception rates, SLA adherence, cost to serve.
• Embed First Choice/Continuous Improvement to reduce lead times and defects; drive automation and standard work across DCS supported sites.
• Build a scalable talent bench (role definitions, curricula, certification paths) for FTZ supervisors, analysts, and compliance SMEs.

Qualifications

• 8–12+ years in FTZ operations/solutions, trade compliance, customs product management within 3PL/logistics.
• Demonstrated track record building or scaling FTZ programs (activation to steady state) with clear financial and compliance results.
• Strong commercial acumen (pricing strategies, margin management, deal structuring)
• Excellent communication, stakeholder influence, and program management discipline.
• Professional certifications: Licensed Customs Broker (LCB)
• Background in regulated verticals (e.g. Life Sciences, Technology, Aerospace, Automotive, Retail/eCom).
• Knowledge of FTZ systems and others industry related technologies.
• Manufacturing processes
• Customer facing discussion
• Process improvement

Pay Range: $130, 011.75 - $173, 349.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30, 000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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